Question Seagate Personal Cloud drive not registering, but drive seems to work

thhm42

Reputable
Nov 3, 2019
23
0
4,510
For some reason my older Seagate Personal Cloud 5TB drive won't connect to Seagate's portal. I've tried the reset. No go.

If I take the drive out of the enclosure and put it into another external enclosure and plug it into my Windows or MAC, I can see the 5 partitions but I cannot mount them (File System) -- Any idea if there is some way to recover the data?
 

trag19

Distinguished
Aug 14, 2016
3
0
18,520
For some reason my older Seagate Personal Cloud 5TB drive won't connect to Seagate's portal. I've tried the reset. No go.

If I take the drive out of the enclosure and put it into another external enclosure and plug it into my Windows or MAC, I can see the 5 partitions but I cannot mount them (File System) -- Any idea if there is some way to recover the data?

The partitions use a different something or other scheme. You need to launch your PC with a Linux distribution or try something like this https://www.diskinternals.com/linux-reader/ to make Windows able to read the disk.