Seagate Ultra Plus Slim 2TB No Light, Not on My Computer

[chiayi91]

I just bought this a week ago and brought it on a vacation to backup my photos on the go.
Yesterday the lights went out and it stopped showing up on My Computer.

It is under Device Manager ->Disk Drives as Seagate Ultra Slim SCSI Disk Device.
It is under Devices and Printer stating working properly in properties.
IT is NOT under cmd.exe disk part list volumes.
And my worst nightmare, it asks me to Initialize Disk under Disk Management.
Showing up as Unknown, 134217728 GB, Not Initialitzed, Unallocated.

Downloaded a couple of recovery problems but it doesnt even show up under them.

Please help!! I'm in tears and I need to retrieve all of them!

 

[loksted]

Let me google that for you. https://www.easeus.com/resource/disk-unknown-not-initialized.html

 

[chiayi91]

Let me google that for you. https://www.easeus.com/resource/disk-unknown-not-initialized.html

I saw this but I dont think I should initialize it without having my data recovered. Also, disk showing up as wrong size could be an indication of something else.

 

[loksted]

Let me google that for you. https://www.easeus.com/resource/disk-unknown-not-initialized.html

I saw this but I dont think I should initialize it without having my data recovered. Also, disk showing up as wrong size could be an indication of something else.

Did you read the recovery part right below it?

 

[seagate_surfer]

Hello chiayi91. Sorry to hear you have run into problems. Is the drive detected in the BIOS? If it is, run our free Seatools software which will check on the health of the drive. This will let you know if the drive has failed, or about to and its overall state. We also have a Do it Yourself Recovery option and there is an extensive FAQ from our Knowledge Base on how it works. Best of luck!