seasonic X-1250 1250w gold compatible cables

[ahmedvvvip]

Please can you advice from where I can buy seasonic X-1250 1250w gold compatible cables because the 8 PIN cables has been melted
and from where I can buy from Amazone.com?
and how to make sure the power is still ok?
can I test with EVGA G2 or G3 Cables?

 

[COLGeek]

DO NOT USE ANY OTHER BRAND CABLES OR ANY NOT SPECIFICALLY MADE FOR YOUR PSU!!! Cables are not standard between manufacturers, nor interchangeable.

You really should contact Seasonic for assistance.

How did you melt a connector?

 

[ahmedvvvip]

I use it in mining 5 GPUs

 

[COLGeek]

You should consider replacing the PSU altogether. That much load and heat could have damaged it. At this point, I wouldn't trust it and I am a huge fan and user of Seasonic PSUs.

 

[ahmedvvvip]

I am searching for a solution I already bought a new one FSP 1000 PT

 

[COLGeek]

So now that you have a new PSU, what solution do you require?

 

[samer.forums]

So now that you have a new PSU, what solution do you require?

I guess he wants to use the sea sonic power supply elsewhere .

 

[madmatt30]

so you burnt out the cables on one of the best quality 1250w psu's on the planet??

& you've now replaced it with a lower wattage & lower quality unit ??

I see that working out incredibly well !!

 

[James Mason]

You can use multiple PSUs rather than splitting one PSU.

That would be safer at least.

that said, the 1250x could power 5 8-pin only PSUs.... if you're trying to power 5 8+8 pin PSUs.... that's not gonna happen.

 

[seasonic rep]

Hello,

Sorry to read your message.
First of all, make sure to power your GPU's according to our FAQ available here: www.seasonic.com/faq
Then, if you need extra cables, I may suggest to contact the local distributor in order to help you. You can find it here: https://seasonic.com/consumer-where-to-buy/

Thank you.
Best Regards,

 

[ahmedvvvip]

Hello,

Sorry to read your message.
First of all, make sure to power your GPU's according to our FAQ available here: www.seasonic.com/faq
Then, if you need extra cables, I may suggest to contact the local distributor in order to help you. You can find it here: https://seasonic.com/consumer-where-to-buy/

Thank you.
Best Regards,

That is a global issue in your PSU as per this screen shot and I must got it for free or give me a discount for it

I just discovered that it is a global issue yesterday

please support

 

[seasonic rep]

Hello,

Thank you for your reply.
May I have the serial number of your PSU please? This issue has been addressed already which means your PSU may not be eligible for free cables. Also you didn't answer about how were powered your 5 GPU's for mining. Please, kindly contact our support for this (we noticed your message on our chat but the email address was incorrect to answer you) and provide your serial number and how were powered your GPU's. We will be glad to assist you on this the best we can.

Thank you.
Best Regards,

 

[COLGeek]

This issue needs to be resolved privately (via PM, email, or phone). Please do not pass personal information back and forth via the thread/posts. Closing this for now.

 

[DSzymborski]

MERGED QUESTION
Question from ahmedvvvip : "Seasonic very bad support for PSU and they didn't answer the customer issues"

The issue from the beginning here
they answered very fast and told me to send my SN and when I send no body answer what can I do with them

You're probably not the only one with questions so why not just wait patiently? Now you just seem pushy and they might let you wait.

didn't answer till now very bad support I will not buy their products again or even buy evga made by them

upupup

Don't ping your complaint thread; this isn't your personal forum for your beefs.