[SOLVED] Second M.2 SSD cannot be detected

[spacetouch]

Hello. My computer originally has an Intel 760p SSD on it. I bought a Samsung 970 EVO Plus and plugged it into the other M.2 slot. However, the computer can't detect the new SSD, not in BIOS, windows 10 or linux. When I switched the M.2 slots of two SSDs, it still only detected my original Intel SSD.

I'm wondering if this is a problem with the Samsung SSD, or something not set correctly. Thank you for your help!

 

[Obakasama]

As a guess, not set up correctly. Either you're using a SATA port which is shared with this second M.2 slot, or a PCIe slot which is shared with the second M.2 slot.

Assumptions aside, what are your system specs?

 

[mdd1963]

The Intel 760P is also an NVME drive, so, if it is detected in either M.2 slots, then both are clearly correctly enabled in the BIOS...

Last thing that really leaves is something funky in the BIOS with recognition of 'some' newer devices (check for latest BIOS), or, potentially a 'DOA' 970EVO....

 

[spacetouch]

The Intel 760P is also an NVME drive, so, if it is detected in either M.2 slots, then both are clearly correctly enabled in the BIOS...

Last thing that really leaves is something funky in the BIOS with recognition of 'some' newer devices (check for latest BIOS), or, potentially a 'DOA' 970EVO....

Hi, I replaced the Samsung with another Intel 760p and it was recognized. Not sure what's wrong with it but I'm returning it.