Second Monitor stopped working.

[Matt Conklin]

I have been running two monitors for about a month now and have had no problems since I started. Both monitors are identical, except the chords used to connect them to my computer and will here by be referring to my main monitor as Monitor 1 and my side monitor as Monitor 2. Monitor 1 uses HDMI and Monitor 2 uses DisplayPort to HDMI. After the Windows 10 update on December 14th, 2016 windows stopped recognizing Monitor 2. I'm not saying that the update was the cause i'm just giving a time frame. The day before both monitors were working fine. I tried switching the chords and Monitor 1 stopped working and Monitor 2 started working. I've tried updating my graphics drivers and that didn't fix the problem. Does anybody have any other ideas for me to try? Thank You.

 

[Chris_343]

Try uninstalling all drivers and download new ones to a USB stick on another computer. Install the new drivers off the USB; then go to your display and personalization settings by searching for "display and personalization" and make sire your compiter is recognizing the 2 monitors. Also check to make sure if you have Nvidia GPU that Surround isn't turned on in the Nvidia control panel by right clicking on the desktop.

 

[Matt Conklin]

Turned out to just be a virus, which i feel stupid for not thinking of in the first place. Once I did a scan and wiped it my problem fixed. but thanks for the help, if it happens again and it's not a virus i'll be sure to try that.