I've got a new prebuilt Win11 PC with an issue I'm seeking help with. The computer has a 512GB PCIe M.2 SSD as the boot drive, and a 1TB HD for data. I added a 1TB SSD shortly after purchasing, which I used to run programs and games. All worked in unison for about two weeks.
This morning, when downloading photos/videos off my phone to the preinstalled 'data' drive, my computer froze. After waiting for a bit, I turned the computer off and attempted to reboot. Black screens on both monitors. I tried disconnecting and reconnecting every power plug and connection inside the tower, as well as setting the Bios boot order from 'boot order' to the PCIe drive. The only thing that gets the computer to turn on properly is removing the SSD that I added. After realizing that was the problem, I changed sata cables to that SSD, but no luck.
Is the SSD that I added dead, or is there another potential fix that anyone can think of? I appreciate any suggestions/help/advice.
This morning, when downloading photos/videos off my phone to the preinstalled 'data' drive, my computer froze. After waiting for a bit, I turned the computer off and attempted to reboot. Black screens on both monitors. I tried disconnecting and reconnecting every power plug and connection inside the tower, as well as setting the Bios boot order from 'boot order' to the PCIe drive. The only thing that gets the computer to turn on properly is removing the SSD that I added. After realizing that was the problem, I changed sata cables to that SSD, but no luck.
Is the SSD that I added dead, or is there another potential fix that anyone can think of? I appreciate any suggestions/help/advice.