Sector Count Error on Samsung/Segate HDD

justing0099

Honorable
Nov 14, 2013
23
0
10,510
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I have a Samsung 1TB Internal drive for my Asus G75VW. It went down a week ago, wouldn't boot just went to bios. Popped an old backup in and all is well. I ran crystal disk and Seagate's seatools. Crystal disk reported the following:
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CrystalDiskInfo 7.0.4 (C) 2008-2016 hiyohiyo
Crystal Dew World : http://crystalmark.info/
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OS : Windows 10 [10.0 Build 14393] (x64)
Date : 2016/11/05 19:20:24

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(2) ST1000LM024 HN-M101MBB
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Enclosure : STECH Simple Drive USB Device (V=4971, P=CE04, sa1) - st
Model : ST1000LM024 HN-M101MBB
Firmware : 2AR10001
Serial Number : S2TTJ9CC707080
Disk Size : 1000.2 GB (8.4/137.4/1000.2/1000.2)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 5400 RPM
Interface : USB (Serial ATA)
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 6
Transfer Mode : SATA/150 | SATA/300
Power On Hours : 9120 hours
Power On Count : 2161 count
Temperature : 32 C (89 F)
Health Status : Caution
Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
APM Level : 0080h [OFF]
AAM Level : FE00h [OFF]
Drive Letter :

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _51 00000000011E Read Error Rate
02 252 252 __0 000000000000 Throughput Performance
03 _89 _89 _25 000000000D86 Spin-Up Time
04 _98 _98 __0 000000000874 Start/Stop Count
05 252 252 _10 000000000000 Reallocated Sectors Count
07 252 252 _51 000000000000 Seek Error Rate
08 252 252 _15 000000000000 Seek Time Performance
09 100 100 __0 0000000023A0 Power-On Hours
0A 252 252 _51 000000000000 Spin Retry Count
0C _98 _98 __0 000000000871 Power Cycle Count
BF 100 100 __0 00000000011F G-Sense Error Rate
C0 252 252 __0 000000000000 Power-off Retract Count
C2 _64 _51 __0 003100100020 Temperature
C3 100 100 __0 000000000000 Hardware ECC recovered
C4 252 252 __0 000000000000 Reallocation Event Count
C5 100 100 __0 000000000001 Current Pending Sector Count
C6 252 252 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 100 __0 000000003EB9 Write Error Rate
DF 100 100 __0 000000000277 Load/Unload Retry Count
E1 _70 _70 __0 00000004A82D Load/Unload Cycle Count

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 64 64 1E 01 00 00 00 00 00 02 26
010: 00 FC FC 00 00 00 00 00 00 00 03 23 00 59 59 86
020: 0D 00 00 00 00 00 04 32 00 62 62 74 08 00 00 00
030: 00 00 05 33 00 FC FC 00 00 00 00 00 00 00 07 2E
040: 00 FC FC 00 00 00 00 00 00 00 08 24 00 FC FC 00
050: 00 00 00 00 00 00 09 32 00 64 64 A0 23 00 00 00
060: 00 00 0A 32 00 FC FC 00 00 00 00 00 00 00 0C 32
070: 00 62 62 71 08 00 00 00 00 00 BF 22 00 64 64 1F
080: 01 00 00 00 00 00 C0 22 00 FC FC 00 00 00 00 00
090: 00 00 C2 02 00 40 33 20 00 10 00 31 00 00 C3 3A
0A0: 00 64 64 00 00 00 00 00 00 00 C4 32 00 FC FC 00
0B0: 00 00 00 00 00 00 C5 32 00 64 64 01 00 00 00 00
0C0: 00 00 C6 30 00 FC FC 00 00 00 00 00 00 00 C7 36
0D0: 00 C8 C8 00 00 00 00 00 00 00 C8 2A 00 64 64 B9
0E0: 3E 00 00 00 00 00 DF 32 00 64 64 77 02 00 00 00
0F0: 00 00 E1 32 00 46 46 2D A8 04 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 79 DC 32 00 5B
170: 03 00 01 00 02 D9 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 7D

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 00 00 00 00 00 00 00 00 00 00 02 00
010: 00 00 00 00 00 00 00 00 00 00 03 19 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 0A 00 00 00 00 00 00 00 00 00 00 07 33
040: 00 00 00 00 00 00 00 00 00 00 08 0F 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 33 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
080: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
090: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00
0A0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
0B0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0C0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
0D0: 00 00 00 00 00 00 00 00 00 00 C8 00 00 00 00 00
0E0: 00 00 00 00 00 00 DF 00 00 00 00 00 00 00 00 00
0F0: 00 00 E1 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 46


Is there anyway to bring the drive back to life? At the very least view the files left on it? The only error according to crystal is the sector count.

Update: It be great to boot from it again. At the very least, transfer the files to a new drive
 

JaredDM

Reputable
Jul 8, 2015
712
1
5,865
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It would help to actually see the S.M.A.R.T. readout from the drive to see what error it's actually getting. The only thing I can see from what you posted is the word "caution" in the health status which doesn't tell much.

Also, what do you mean by "bring it back to life"? Are you talking about trying to boot from it, or use it again? Or do you just want to recover the data.
 
Hey there, @justing0099!

It looks like this replacement HDD has one pending sector count. This attribute indicates the current count of unstable sectors (waiting for remapping). It is possible that the value might decrease if the sectors are read successfully, otherwise they will get remapped and listed as bad sectors (reallocated sector count). You are asking about the possibility of using your failed HDD, but I'd definitely not advise you to do so until you determine its health and SMART status. Mechanical hard drives are pretty sensitive and hard to fix, so you might be better off upgrading and completely replacing the old drive.
Just like @Jared mentioned it would be really helpful if you share the failed HDD SMART attributes reading. If you have important data on that old HDD, I'd strongly advise you to consider a professional data recovery company as well, in case you are unable to access its contents either internally via SATA or externally via a SATA-to-USB cable/enclosure/docking station.

Keep us posted with the details!
SuperSoph_WD
 

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