I work at an independent repair shop and a woman came in yesterday with a HP Probook 445 saying she had a "Jerry Spring esq" security problem. She than described to me a situation where an ex husband who 'works in IT' has been stalking her digitally. It seems he had access to most of her accounts before they separated and has been abusing that power to harass her. She covered her webcam because the ex was texting her a descriptions of what she was wearing. She has moved, changed isp and purchased a new router. One issue I identified was that she was signed into a Microsoft live account he has access to. Thus far my recommendation to her is to create a new email account to than create a new live account, and than change the email associated with her other accounts. Once she has changed the email to than changed the password and the security questions (and change those questions to something she knows he doesn't or just use them as passwords themselves). Than to turn on 2 step verification on all accounts. Some research seems to indicate that her changing the name of her access point at home and then changing the password before signing back in with her devices might help. Would using a VPN in the future help her as well? This problem is out of my depth and was wondering if there were any other steps she could take to block this person from continually messing with her.