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Seeing Green screen instead of video in Windows 10 Skype

chantioo7

Reputable
Feb 25, 2014
5
0
4,510
0
I have updated windows 10 after i purchased a GL63 8RD laptop. After the windows update, skype video call turned into a green color screen. How I can see the video normally instead of green color.
 

viveknayyar007

Splendid
Moderator
Hello chantioo7

I was wondering if you also checked for any available graphics driver updates after updating Windows? Sometimes there's a compatibility issue.

If your graphics driver is already updated, please try rolling it back to its previous built and see if it helps.

Cheers!! :)
 

chantioo7

Reputable
Feb 25, 2014
5
0
4,510
0



Hi, I found no updates for the graphics driver it says "The best drivers are already installed" and roll back option is disabled.

I have fixed this issue on chrome and microsoft browsers. No idea how to deal with skype.
 

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