Seeking advice for a clean wipe

[acblevins]

Ok so I built my first pc a few month back. Works great, runs smooth, handles everything perfectly. A couple days ago I ran into an issue transferring files. Something somewhere went wrong and now I have a smart timelock b 14 code that won't go away because it has no path. Anyways I called microcenter and they advised me to call gigabyte. I called gigabyte and they had no idea what was going on. So out of frustration I asked if I could do a clean wipe. They said yes but I would need the gigabyte driver that came with the mobo. The damn dog got a hold of it so I got to download it to a flash drive from gigabytes driver page.

My question is do I really need to go through the trouble of installing all my drives or could I just do that hdd and ssd?

 

[hang-the-9]

"gigabyte driver" is not really a thing, maybe you need the drivers from Gigabyte for your motherboard is what they said.
Your last line is confusing, what do you mean about the ssd and hdd? You need to install the drivers for your hardware if you want the system working properly, so chipset, audio, video, any ports like usb3 that need drivers, etc...