Segate freeagent goflex 1TB power issues

[makry_007]

I have this old Segate Goflex 1TB external hard disk which just yesterday stopped working. I mean if I connect this USB hard disk to my computer it affect my computer speed like boot up and shut down speed. When I open My computer it takes lot of time to show all drives and then it just shows E drive (which is Segate freeagent 1TB HDD) has no access.

Then I tried to turn off its power everything comes to normal but I need this HDD and i really need some help with understanding this issue.

 

[Boogieman_WD]

Hey there, makry_007.

You could try the drive with a different USB cable (preferably shorter than 12") and with a different computer, to see if the same thing happens again. If you still have important data on that drive, I'd recommend that you back it up as soon as possible, just to be on the safe side. After that, I'd suggest that you download the HDD manufacturer's diagnostics tool and run some tests on the drive, to see if anything out of the ordinary pops-up. If it's not cable related, it's probably the drive's enclosure, or in the worst case scenario - the drive itself.

So try out those suggestions and we'll hope for the best. Let me know how everything goes.
Boogieman_WD

 

[makry_007]

Hey there, makry_007.

You could try the drive with a different USB cable (preferably shorter than 12") and with a different computer, to see if the same thing happens again. If you still have important data on that drive, I'd recommend that you back it up as soon as possible, just to be on the safe side. After that, I'd suggest that you download the HDD manufacturer's diagnostics tool and run some tests on the drive, to see if anything out of the ordinary pops-up. If it's not cable related, it's probably the drive's enclosure, or in the worst case scenario - the drive itself.

So try out those suggestions and we'll hope for the best. Let me know how everything goes.
Boogieman_WD

Thank you sir, I am on my way to do that...