Question send me some help here plz

Jun 11, 2019
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Can anyone help me with this? I went to the manufacturer website for help, asked there....also asked the seller about this product but without success. I bought a usb 5ghz adapter for my windows 10 pc. My pc DOES accept the 5ghz, but only has the 2.4 ghz connection. So i bought the usb 5ghz adapter, and the problem is IT WONT ENCRYPT. My router/modem has security on it, but i need to encrypt this usb device because the software that came with this usb 5ghz adapter says my system is open, and encryption is disabled. I installed and setup the device correctly, but where it says wifi protect setup, it asks me to do a wps number code. Im not sure what to do here. I get an error that says time out when i click the wps button. My pc is win 10 64 bit. lenovo z50. Thank you
 

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