Question Sending email notifications from Intel's RAID

[gravethief13]

Hello,

I have a desktop running Windows 10. I've two drives in RAID 1 that are managed by Intel Rapid Storage Technology (IRST). There is an option within IRST to send an email to a specified address to notify me of drive failure or other storage related events. The problem is that there are very few email settings, and every time I try to send a test email with the provided button, the test fails and no email is received. I did some research and found that an office 365 email requires authentication before accepting an email. I downloaded a program call SMTPAuth which adds authentication information to an email, and then sends it on. I did that, but emails still fail to send. I looked at the SMTPAuth log, and it seems to start going wrong when the client sends the AUTH LOGIN command. There's also a bit at the end where the server says that the client needs TLS. Does anyone know how to tack on TLS to an outgoing email? Am I even understanding what the server wants? Are some settings wrong? Any help would be appreciated.

Link to SMTPAuth program

Intel Rapid Storage Technology email settings:
SMTP Host: 127.0.0.1
Port: 51095
Sender e-mail address: myemail@myoffice365domain.com
Recipient e-mail address 1: myemail@myoffice365domain.com
Recipient e-mail address 2:
Recipient e-mail address 3:

SMTPAuth settings:
SMTP-Server: smtp.office365.com
Port: 587
Username: myemail@myoffice365domain.com
Password: mypassword
Port (local): 51095
Account active: Checked
Convert HELO to EHLO: Checked
Enter Password on connection: Unchecked
Login method: AUTH LOGIN

SMTPAuth Connection Log (my PC's name is RAID-TEST):
Client: EHLO RAID-TEST (08.01.2021, 15:04:23)
Server: 220 CH2PR07CA0033.outlook.office365.com Microsoft ESMTP MAIL Service ready at Fri, 8 Jan 2021 20:04:23 +0000 (08.01.2021, 15:04:23)
Client: EHLO RAID-TEST (08.01.2021, 15:04:23)
Server: 250-CH2PR07CA0033.outlook.office365.com Hello [73.144.195.224]250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
(08.01.2021, 15:04:23)
Client: AUTH LOGIN (08.01.2021, 15:04:23)
Server: 504 5.7.4 Unrecognized authentication type [CH2PR07CA0033.namprd07.prod.outlook.com] (08.01.2021, 15:04:28)
Client: YWFyb25AbWlsYW50ZWNocmVwYWlyLmNvbQ== (08.01.2021, 15:04:28)
Server: 500 5.3.3 Unrecognized command 'YWFyb25AbWlsYW50ZWNocmVwYWlyLmNvbQ==' [CH2PR07CA0033.namprd07.prod.outlook.com] (08.01.2021, 15:04:33)
Client: Um90ZXI5MzMhVg== (08.01.2021, 15:04:33)
Server: 500 5.3.3 Unrecognized command 'Um90ZXI5MzMhVg==' [CH2PR07CA0033.namprd07.prod.outlook.com] (08.01.2021, 15:04:38)
Client: HELO RAID-TEST (08.01.2021, 15:04:38)
Server: 250 CH2PR07CA0033.outlook.office365.com Hello [73.144.195.224] (08.01.2021, 15:04:43)
Client: MAIL FROM:<myemail@myoffice365domain.com> (08.01.2021, 15:04:43)
Server: 451 5.7.3 STARTTLS is required to send mail [CH2PR07CA0033.namprd07.prod.outlook.com] (08.01.2021, 15:04:48)
Server: (08.01.2021, 15:04:48)
Server: Disconnected. (08.01.2021, 15:04:48)
Server: Error No.: 0 (08.01.2021, 15:04:48)
Client: Disconnected. (08.01.2021, 15:04:48)
Client: Error No.: 0 (08.01.2021, 15:04:48)

 

[Ralston18]

Does the email notification process allow for"sender" email address to be the same as "recipient" email address?

Will the email send and be received if the recipient is a different email address?

 

[gravethief13]

It still won't send if the email and the recipient are different within Intel Rapid Storage Technology.

 

[galactawit]

I am running Windows Server 2012 R2 and I am in the same boat as you.
I have tried multiple different sending accounts with different domains, different ports, different smtp servers.
Still no go.
If anyone has another utility that can send alerts about raid errors via email that would be great.
What boggles my mind is that there is no option to change/add SSL settings so I am using non ssl ports through bluehost (587) and there is no option to add or remove a password after clicking "send test email".
I have read that the version is too old (DONE - RAID ul_intel_rste_utility_5.5.0.2002_win.exe) so I must upgrade, but this is the newest version compatible with my OS....
Also I have read that there is a workaround using the task scheduler to send emails upon errors in the event viewer. I remember spiceworks being capable of this when I used to use it, but I literally just want Raid error/ alert, information and do not want a resource hog app running in the background.
Thoughts?