Sennheiser G4ME ZERO Sound quality on mic and cans not that great

[Skulli]

I just bought this new headset and after plugging it in I've noticed that the sound quality on both mic and cans is terrible. .

I have ASUS MAXIMUS VIII HERO mobo, which should be more than enough since this headset only requires 50 ohms..?

Right now I can surely say that my HyperX Cloud II sounds much better than these ones.

Can someone help? I'm clearly doing something wrong..

 

[gity69]

I had a similar issue with mine. Make sure your audio drivers are up to date and then try unplugging and plugging in again. Also reboot between tries. They can be a be fiddly but they sound great when working properly so you will know right away.

 

[Skulli]

Hmm, for whatever reason when I plugged the headset to rear the software wasn't giving option to set the amplify level.
Now I plugged to the front jacks on my case and I get to choose the amplify levels..?

 

[gity69]

It could be that the rear audio ports have been damaged, the front jacks connect to the MB through a different cord. Either way glad they are working!

 

[Skulli]

Unlikely that rear audio ports are damaged, they work perfectly with my speakers and this is like month old PC.