Sennheiser game zero problem

Jun 4, 2018
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I bought my sennheiser game zero a week ago and like 4 days after i bought it the entire left side of the headset and the mic doesn't work at all i have tried multiple stuff and it didn't work it has a 3.5 mm cord
i highly suspect it might be my phone cause i plugged it in there and it started right after can anyone please help me with this issue
 

therealduckofdeath

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May 10, 2012
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Have you tried reseating the cable on the headphone end? The cables are detachable on (most) Sennheiser headphones. If one side and mic spontaneously stops working it does sound like a loose cable to me. I don't know if those comes with a spare cable, if so try that one.
 

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