Serious problems, neet help ASAP!

[john]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

My family's XP workstation running Windows XP workstation with a 75GB hard
drive, and 512MB of RAM running at 1.91 ghz is down. Well the computer boots
but it cannot access the Internet. We live in a rural area and are using
dialup. We usually can connect at about 50K or around there.

Everytime we connect we try and load a webpage we get the "Page cannot be
displayed message." It does this on every website we try to access. I already
called our ISP and they say our settings are fine. What I did to resolve this
problem was the following.

1) Ran Norton Anti Virus and it found 8 viruses which it removed
2) Ran Norton System Works Win Doctor and it fixed many problems
3) Ran Webroot SpySweeper and it found over 3,000 traces of spyware. They
were all cleaned.
4) To the failure of all the problems above I tried a System Restore to a date
when the Internet was working which was 2 days ago, but the restore failed and
said that nothintg has been changed since that date. I then tried a restore to
a week ago and receieved the same message. Personally I think that the built
in restore system is a joke compared to some third party tools.

Just a note just know as I was composing this message on my Windows CE device.
On the desktop the Norton System works icon in the menu below just vanished I
opened the application and the enable auto protect tab is disabled under the
NAV options. So I enabled it and clicked back and it was disabled aagin. Do
you think this could be part of the problem? Perhaps there is a virus that can
only be removed from a boot disk? On this machine we have not created boot
disks. However on my Windows 98 laptop I have createsd floppy disk boot sets
for fixing virus problems that get below the os. Perhaps this should also be
done on this XP station. I am looking and I do not see the option for creating
boot disks with Norton System Works 2004.

Thanks...


John

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

"Personally I think that the built in restore system is a joke..."

Actually, System Restore is a very valuable tool. The "joke" is your utter
disregard of safe and sensible computing practices. Now your computer was is
so severly compromised that none of the king's horses and none of the king's
men can put it back together again. You can try re-installing Windows, but
more than likely you'll have to erase your hard disk and start from scratch.

"Protect Your PC"
www.microsoft.com/protect

--
Ted Zieglar


"John" <johnw_94020@yahoo.comPDA> wrote in message
news:uAlZc$R6EHA.2600@TK2MSFTNGP09.phx.gbl...
> My family's XP workstation running Windows XP workstation with a 75GB hard
> drive, and 512MB of RAM running at 1.91 ghz is down. Well the computer
boots
> but it cannot access the Internet. We live in a rural area and are using
> dialup. We usually can connect at about 50K or around there.
>
> Everytime we connect we try and load a webpage we get the "Page cannot be
> displayed message." It does this on every website we try to access. I
already
> called our ISP and they say our settings are fine. What I did to resolve
this
> problem was the following.
>
> 1) Ran Norton Anti Virus and it found 8 viruses which it removed
> 2) Ran Norton System Works Win Doctor and it fixed many problems
> 3) Ran Webroot SpySweeper and it found over 3,000 traces of spyware.
They
> were all cleaned.
> 4) To the failure of all the problems above I tried a System Restore to a
date
> when the Internet was working which was 2 days ago, but the restore failed
and
> said that nothintg has been changed since that date. I then tried a
restore to
> a week ago and receieved the same message. Personally I think that the
built
> in restore system is a joke compared to some third party tools.
>
> Just a note just know as I was composing this message on my Windows CE
device.
> On the desktop the Norton System works icon in the menu below just
vanished I
> opened the application and the enable auto protect tab is disabled under
the
> NAV options. So I enabled it and clicked back and it was disabled aagin.
Do
> you think this could be part of the problem? Perhaps there is a virus
that can
> only be removed from a boot disk? On this machine we have not created
boot
> disks. However on my Windows 98 laptop I have createsd floppy disk boot
sets
> for fixing virus problems that get below the os. Perhaps this should also
be
> done on this XP station. I am looking and I do not see the option for
creating
> boot disks with Norton System Works 2004.
>
> Thanks...
>
>
> John
>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Your problem is a case of jumping in without looking. What viruses were
removed? chack norton's site for removal tools and repair dirrections which
may be needed to not distroy your system if a file can't be fixed.
What adware were you running? did this damage your system? adware is the
poorest quality controled software available that you need to agree tro
install (viruses can be worse but thats about it).
Are you able to dial and can't login?
are you logged in but unable to browse?
we need details of the problem to give a solution


"Ted Zieglar" wrote:

> "Personally I think that the built in restore system is a joke..."
>
> Actually, System Restore is a very valuable tool. The "joke" is your utter
> disregard of safe and sensible computing practices. Now your computer was is
> so severly compromised that none of the king's horses and none of the king's
> men can put it back together again. You can try re-installing Windows, but
> more than likely you'll have to erase your hard disk and start from scratch.
>
> "Protect Your PC"
> www.microsoft.com/protect
>
> --
> Ted Zieglar
>
>
> "John" <johnw_94020@yahoo.comPDA> wrote in message
> news:uAlZc$R6EHA.2600@TK2MSFTNGP09.phx.gbl...
> > My family's XP workstation running Windows XP workstation with a 75GB hard
> > drive, and 512MB of RAM running at 1.91 ghz is down. Well the computer
> boots
> > but it cannot access the Internet. We live in a rural area and are using
> > dialup. We usually can connect at about 50K or around there.
> >
> > Everytime we connect we try and load a webpage we get the "Page cannot be
> > displayed message." It does this on every website we try to access. I
> already
> > called our ISP and they say our settings are fine. What I did to resolve
> this
> > problem was the following.
> >
> > 1) Ran Norton Anti Virus and it found 8 viruses which it removed
> > 2) Ran Norton System Works Win Doctor and it fixed many problems
> > 3) Ran Webroot SpySweeper and it found over 3,000 traces of spyware.
> They
> > were all cleaned.
> > 4) To the failure of all the problems above I tried a System Restore to a
> date
> > when the Internet was working which was 2 days ago, but the restore failed
> and
> > said that nothintg has been changed since that date. I then tried a
> restore to
> > a week ago and receieved the same message. Personally I think that the
> built
> > in restore system is a joke compared to some third party tools.
> >
> > Just a note just know as I was composing this message on my Windows CE
> device.
> > On the desktop the Norton System works icon in the menu below just
> vanished I
> > opened the application and the enable auto protect tab is disabled under
> the
> > NAV options. So I enabled it and clicked back and it was disabled aagin.
> Do
> > you think this could be part of the problem? Perhaps there is a virus
> that can
> > only be removed from a boot disk? On this machine we have not created
> boot
> > disks. However on my Windows 98 laptop I have createsd floppy disk boot
> sets
> > for fixing virus problems that get below the os. Perhaps this should also
> be
> > done on this XP station. I am looking and I do not see the option for
> creating
> > boot disks with Norton System Works 2004.
> >
> > Thanks...
> >
> >
> > John
> >
> >
> >
>
>
>