I am in a small clinic and we have hired a terrible IT professional who has been just on a rollercoaster on reliability and consistency and they have me fooled, or so I think.
Clinic:
We are a small clinic where we have about 2 Providers, 5 nurses, 2 lab techs, and 1 practice manager. Here is the breakdown of connections that are involved in our clinic.
I am going to divide this in three categories.
Category A: Connections that can be used by Staff - be it PC, Tablet, Phones, or Laptops.
Category B: Non-HIPAA Compliant devices such as ROKU.
Category C: Internal Surveillance Cameras that do not violate HIPAA Law and are placed in locations where PHI(Protected Health Information) does not apply such as Lobby, Kitchen, Supply Closet, Medication Closet, etc.
Category D: Guest connections.
We have been storing everything on a physical server/database and this is causing tons of issues with our IT personnel who keeps giving us excuses. We are planning to switch to a proper IT company that has experience in setting up networking in Healthcare and become cloud-based. Now I know that ISP gives us one connection to the modem that spits out one external IP address to which is relayed towards the router...or so I think.
What we want to do is create a system where Category A is ALWAYS on a secure line whenever connected and they are able to connect to the cloud server/storage (we are still exploring the cloud products and I am still having a hard time understanding the difference between a cloud server and cloud storage) and have Category B, C, D all on another line that is not secured. Both of these lines go into the Modem, to the ISP, and to the Internet: For Category A - towards both WWW and Cloud and for Category B only towards WWW. Is this possible? If so, could you explain be in brief how this would occur so I don't look like a dumbass and be fed stupid information thinking I will not know by whomever the next IT professional we hire.
Clinic:
We are a small clinic where we have about 2 Providers, 5 nurses, 2 lab techs, and 1 practice manager. Here is the breakdown of connections that are involved in our clinic.
I am going to divide this in three categories.
Category A: Connections that can be used by Staff - be it PC, Tablet, Phones, or Laptops.
Category B: Non-HIPAA Compliant devices such as ROKU.
Category C: Internal Surveillance Cameras that do not violate HIPAA Law and are placed in locations where PHI(Protected Health Information) does not apply such as Lobby, Kitchen, Supply Closet, Medication Closet, etc.
Category D: Guest connections.
We have been storing everything on a physical server/database and this is causing tons of issues with our IT personnel who keeps giving us excuses. We are planning to switch to a proper IT company that has experience in setting up networking in Healthcare and become cloud-based. Now I know that ISP gives us one connection to the modem that spits out one external IP address to which is relayed towards the router...or so I think.
What we want to do is create a system where Category A is ALWAYS on a secure line whenever connected and they are able to connect to the cloud server/storage (we are still exploring the cloud products and I am still having a hard time understanding the difference between a cloud server and cloud storage) and have Category B, C, D all on another line that is not secured. Both of these lines go into the Modem, to the ISP, and to the Internet: For Category A - towards both WWW and Cloud and for Category B only towards WWW. Is this possible? If so, could you explain be in brief how this would occur so I don't look like a dumbass and be fed stupid information thinking I will not know by whomever the next IT professional we hire.
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