Hi everyone!
I recently ordered an RX 580 8GB from XFX on Amazon. I received it today and it turns out to be dead on arrival.
I have already mailed it back and ordered a refund, so that's all taken care of, but I'm worried about my PSU.
After unplugging and switching off my PSU, I removed my old R9 380 and slotted and screwed in my new RX 580.
I then plugged in the PCI-E cables. I had two 6+2 connectors, which I used to make an 8-pin connector, which I believe is correct.
I then plugged in and turned on my PSU, which started making some quiet crackling static noises, which worried me, but I continued.
I closed up the case and turned my computer on. the LED's lit up for a millisecond, then I smelled burning. I believed I had blown a fuse, and I'm still not sure what happened.
I disconnected the new RX 580 and tried turning on the PC with no GPU, which worked fine.
I slotted in my old R9 380 and everything worked fine.
I tried the RX 580 again, and the same thing happened.
I know the graphics card is faulty, but I'm worried about the lifespan of my PSU. I have clearly physically damaged it in same way and I hope I haven't caused it to malfunction sometime in the near future.
Should I be worried?
Thank you for reading.
I recently ordered an RX 580 8GB from XFX on Amazon. I received it today and it turns out to be dead on arrival.
I have already mailed it back and ordered a refund, so that's all taken care of, but I'm worried about my PSU.
After unplugging and switching off my PSU, I removed my old R9 380 and slotted and screwed in my new RX 580.
I then plugged in the PCI-E cables. I had two 6+2 connectors, which I used to make an 8-pin connector, which I believe is correct.
I then plugged in and turned on my PSU, which started making some quiet crackling static noises, which worried me, but I continued.
I closed up the case and turned my computer on. the LED's lit up for a millisecond, then I smelled burning. I believed I had blown a fuse, and I'm still not sure what happened.
I disconnected the new RX 580 and tried turning on the PC with no GPU, which worked fine.
I slotted in my old R9 380 and everything worked fine.
I tried the RX 580 again, and the same thing happened.
I know the graphics card is faulty, but I'm worried about the lifespan of my PSU. I have clearly physically damaged it in same way and I hope I haven't caused it to malfunction sometime in the near future.
Should I be worried?
Thank you for reading.