Should I buy a monitor from eBuyer?

[Deleted member 1733460]

So I recently bought a monitor from eBuyer, and it hasn't been dispatched yet, but I just looked at their returns policy and it says that they allow 1 dead pixel for every 1 million. This means that my 1440p monitor could have 3 dead pixels and they wouldn't accept it as faulty. Should I cancel the order? The last thing I want is to spend £450 on a monitor and then having eBuyer refuse a replacement because one dead pixel isn't 'faulty'. The monitor is a BenQ XL2730 by the way.

 

[vrumor]

Look at the other places you could buy it from, what are their return policies? Only you can answer if it is worth the risk for you.

 

[Deleted member 1733460]

Pretty much every store has that same policy, but some are more relaxed than others, for example Amazon will give you a replacement for basically anything, while other shops will be more strict, which is why I'm asking whether eBuyer would accept the return or not. I also read somewhere that as a customer, you can demand a refund if it does not meet your expectations or something like that, at least here in the UK.