I have a pre-built Dell XPS 8500, and recently decided to get a sound card (ASUS Xonar Essence STX). I can't get the card to work. When I boot it up with the sound card inside, about a third of the time it freezes at the dell logo that displays before Windows loads up. The rest of the time, it loads fine, but doesn't detect any changes in hardware. I have tried different PCIE slots, taken onboard audio off through the BIOS, updated the BIOS, fiddled with the location of the sound card many times, and more.
After some thorough googling, it seems that the BIOS for the XPS 8500 has problems with certain PCIE cards. Apparently a temporary solution would be to reseat the card while the PC is on after every cold boot, but that seems tedious. Also, I'm kinda dead set on this sound card.
So, what are my options? Would a new motherboard fix it? Should I get a new case, too? If so, any suggestions? Is there an easier solution that I'm overlooking? Finally, would this violate the warranty (I'll be surprised if it doesn't)?
Also, specs if it helps:
Intel i-5 3450
AMD Radeon HD 7770
8 Gigs of ram, I think two 4 Gig sticks
not really sure what the motherboards name is, or what other specs could help.
Finally, I thank you for your time.
After some thorough googling, it seems that the BIOS for the XPS 8500 has problems with certain PCIE cards. Apparently a temporary solution would be to reseat the card while the PC is on after every cold boot, but that seems tedious. Also, I'm kinda dead set on this sound card.
So, what are my options? Would a new motherboard fix it? Should I get a new case, too? If so, any suggestions? Is there an easier solution that I'm overlooking? Finally, would this violate the warranty (I'll be surprised if it doesn't)?
Also, specs if it helps:
Intel i-5 3450
AMD Radeon HD 7770
8 Gigs of ram, I think two 4 Gig sticks
not really sure what the motherboards name is, or what other specs could help.
Finally, I thank you for your time.