Should I return my graphics card?

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So the past few weeks I have been experiencing many issues with my graphics. In game, I am lagging for no reason in games I shouldn't be lagging in and new drivers for my graphics card only make it worse. In the last 2 weeks, two new drivers for my card came out: i have an msi rx480 (non-reference) and amd released 16.12.2 and the very recent 17.1 i believe.

When the 16.12.2 came out I updated my drivers but all my games were quite laggy so I rolled back to the previous driver. Along with that, my mouse had weird issues where it would seem as if I was dragging it around and it was like not smooth at all. This is more present when I restart my pc or start up my pc for the first time or when I start a game for the first time. I waited for a new driver (that's what others recommended me to, I have a thread I posted like a week ago if you guys want to check that out) and finally amd came out with 17.1.

I went ahead and updated but my games got even laggy-er and the mouse issue was even more present. note that this "mouse issue" is gone after using my pc for like 20 - 30 minutes but it is still very annoying when it is there. Also, by mistake I had flashed my bios like 2 weeks ago by checking the newest vga bios from techpowerup so that may be the source of my lag. If I check msi liveapp it still shows how a vga bios update is available so I don't know if I need to update it or not to remove my lag.

I am so frustrated because I have had so many problems these last few months with my graphics card but a system restore always fixed it. Problems keep reoccurring everytime I update my gpu drivers and I do not know if it is me installing them incorrectly or it's just that there is a problem with one of my hardwares. I built this pc in november and everything was fine the first days.

My pc specs are: i5-6500, 16gb ram, msi rx480, msi b150 pcmate mobo. Please help!
 

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It may also be worth noting that I unplugged all the cables from my pc a few days ago to take my pc outside and when I plugged all the cables back in, I'm pretty sure I had some other problems which have gone away now.
 

BasicallyNuclear

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Is your card overclocked? What is your power supply wattage, it may be too low.
 

12of12

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I know I didnt overclock my card. My power supply should be more than enough because for my pc it was recommended I get a 550w but I went ahead and got evga's 600w power supply.

 

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are you very sure? does it have anything to do with flashing the bios or such because some people told me not to update my bios if i don't need it on my last thread.

 
I can't tell from your first post, did this computer ever work right with this videocard, or is this recent development. Why are you concerned with the bios? It's not a good idea to mess with a bios unless you know what you're doing, and if you can 'accidentally' flash a bios you don't know what you're doing. This mouse issue you're having, have you tried using a cheap 3 button office mouse just to see if maybe your current mouse just needs to be replaced?
 

12of12

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I am concerned with the bios because I wrote a thread on the msi forums and a person suggested me to flash my bios to the latest version. I didn't "accidentally" flash my bios, I said it was a mistake because I don't think I needed to. I am just worried that flashing the bios without needing to may of caused the problem but I cannot exactly tell because it seems as if my graphics drivers are the real source. To answer your first question; my problems occur every time I install a new driver for my gpu through radeon installer. I know this isn't supposed to happen because it is rare for a decrease in performance when updating drivers. My pc as I said in the last sentence was all fine when I first built it and installed all the drivers and such. The only thing I see that might be causing the problem is the vga bios.

 

BasicallyNuclear

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I say you return it to whoever the dealer was. Didn't mean to downvote that on school wifi :/
 

12of12

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Damn really? It's just better I return it? You guys sure there's nothing else I could do? Should I maybe uninstall my drivers in safemode and reinstall them? How unfortunate :(

 

eli_harper13

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Feb 12, 2016
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Heck yeah man, get you an Nvidia GPU