Question Should I RMA a QHD display with one single dead pixel?

[r3dnano]

Just got my LC27HG70. After some hours, I noticed there's a single dead pixel on the top central region, like 2 cm from the edge.

I'ts a QHD screen: It literally has millions of pixels... should I roll the dice again?

Overall, every other aspect is ok...

I can't really make up my mind about this!!!

 

[Dark Lord of Tech]

In THAT location I wouldn't bother. Next one might have 2 or 3.
Usually has to be a few for a return.

 

[Barty1884]

Two thoughts here:

1. Depends on whether Samsung will allow an RMA with a single dead pixel.
I don't believe they will: https://www.samsung.com/sg/support/...d-pixels-are-allowed-on-samsung-tft-monitors/

Dead/black dot defect which does not exceed more than 7 dots are within factory specification

2. It truly is a roll of the dice. If they allowed it, you might get one with more dead pixels OR just one, but in a more inconvenient/more noticeable location.


If I were you, I wouldn't. However, from the limited info I see on Samsungs "dead pixel" policy, I don't think you can anyway.
The store you purchased from might let you exchange, if within X amount of time ..... but see point #2 above.

 

[r3dnano]

Is it common to get dead pixels in qhd displays?

What I fear most is rolling the dices again.

 

[Barty1884]

No more common or uncommon than any other resolution...

Given where the pixel is, I would personally just put up with it. But if you talk to whichever store you bought it from, perhaps they'd let you return/exchange in-store, where you could test out the 'replacement' panel and see if it's any better/worse? If it's worse, keep the one you have?

 

[r3dnano]

I wish it was like that... hehe.
I'd send the screen, and receive a replacemant... so it truely is rolling the dices.