Hey, so i build a new PC with specs :
Also, i have tried switching RAM slot, with the suspected RAM, problem persists. With the other one it works just fine, even i managed to run CSGO and TF2 on it. No problem with the other RAM so far.
Well, it have Limited Lifetime warranty, so i'm gonna RMA it. It's just i'm not sure if that was the RAM or something else since AFAIK faulty RAM is rare(?) and both RAMs are detected on BIOS and OS. Also if it's not the RAM fault then it's useless to RMA, when shipping internationally isn't exactly cheap, not to mention the possibility of damage during shipping.
Also, because the RAM slot and PCIe slot is so close together, i managed to make the RGB plastic cover get a strip of stress mark on it whether when install the VGA/RAM or uninstalling them. Just making sure is it possibly related? or if not will that void warranty?
Any advice when RMA-ing RAM? Since this will be my first time.
Thanks
- AMD Ryzen 5 3600
- Asrock B550M Pro4
- T-FORCE Delta RGB 8 GB x 2 DDR4 RAM
- Gigabyte RX 580 8 GB
- WD Blue 1 TB 3.5" HDD
- Seagate Barracuda 500 GB 2.5" HDD
- Seasonic GX-550 PSU
- Random freezes on Linux Mint live USB with 2 stick of RAMs
- memtest completely freezing with 2 stick of RAMs (As i remember at phase 1 around 56%)
- When installing Linux Mint 20, got Error 5 : Input/Output error. When trying 1 stick of RAM at a time, one RAM makes the installer stuck, possibly freezing, the other just installing succesfully
- With 2 stick of RAMs, it seems when the RAM usage is higher than about 8 GB, the whole PC freeze (i tested by opening 100+ Youtube tabs on Firefox and monitoring the RAM usage via System Monitor, it was 7+ GB RAM usage before crashing). With the fine RAM, even with heavy RAM usage the system is mostly stable, even if it's starting to stutter when it almost reaching 8 GB
- Stuck on booting when using the suspected RAM, no issues with the other one
Also, i have tried switching RAM slot, with the suspected RAM, problem persists. With the other one it works just fine, even i managed to run CSGO and TF2 on it. No problem with the other RAM so far.
Well, it have Limited Lifetime warranty, so i'm gonna RMA it. It's just i'm not sure if that was the RAM or something else since AFAIK faulty RAM is rare(?) and both RAMs are detected on BIOS and OS. Also if it's not the RAM fault then it's useless to RMA, when shipping internationally isn't exactly cheap, not to mention the possibility of damage during shipping.
Also, because the RAM slot and PCIe slot is so close together, i managed to make the RGB plastic cover get a strip of stress mark on it whether when install the VGA/RAM or uninstalling them. Just making sure is it possibly related? or if not will that void warranty?
Any advice when RMA-ing RAM? Since this will be my first time.
Thanks