[SOLVED] Significant drop in performance from one day to the next...

maxwell005

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Jan 26, 2010
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Hi all,
I've had an issue for a couple of days now and scratching my head over it. Been browsing the forums in the hope of finding an answer without success. Hope that I could get some input and help here :)

My in-game performance tanked drastically out of the blue, I am also noticing some slow down in windows as well. The previous day everything was fine and the next, I turned on my PC, launched a game for my 1 - 2h session, and BAM, fps down to 10ish. Tried WoW, Assassin creed valhalla, Forza 4 and deep rock galactic... Its a constant drop in performance no spike or sudden drops...

To note that the bootup time was as fast as usual.

What I did :
  • scanned for viruses/malware with 2 antiviruses (Bitdefender and Malwarebytes), nothing found
  • updating my video drivers, to no avail
  • going through task manager to see if anything hogging memory/CPU or GPU, nothing out of the ordinary
  • looked at temperature, power consumption, and GPU usage when running a game, GPU is on idle, not outputting as it should for a game. CPU and GPU are in the normal temp range of 40ish
  • updating win10 with the last updates, had a couple of updates but did not resolve the problem,
  • looked in update history if any updates were installed since the previous day, nothing for win 10, but I noticed a driver update for my CPU. not sure if I can consider this as the source of the problem
  • though that it might be an HDD issue, tried launching a game from my system HDD and another from my second one (both SSD), same problem.
my configuration:
- I7 8700K 3.7 GHz - ASUS Prime Z390-A - EVGA SuperNOVA 750 G3 gold - EVGA RTX 2080 XC ultra - 16 GB G Skill Ripjaws (2x8) - Main HDD: Samsung 512GB 970 NVMe M.2, 2 other SSD and 1HDD

I am planning to try, in order :
  • clean install of video drivers with ddu
  • trying each one of my RAM stick alone
  • update bios
  • hdd check, which tool would be best?
  • memory check, memtest86
  • windows clean install
So far, with the current symptoms, I am leaning towards a software issue being the culprit. I hope. If you guys have any ideas on what else I can do here it would be great!
 

helpstar

Polypheme
to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

monitor is connected to the GPU and not the motherboard?

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with its manufacturer´s tool

use ddu uninstaller and reinstall the latest graphics driver
 

helpstar

Polypheme
to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

monitor is connected to the GPU and not the motherboard?

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with its manufacturer´s tool

use ddu uninstaller and reinstall the latest graphics driver
 

maxwell005

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Jan 26, 2010
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Hey helpstar,

thanks for the quick post. I will go through those steps and revert back asap! really hope to find the culprit and most importantly hope that its not too bad!
 

maxwell005

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Jan 26, 2010
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So, had more time to do some digging after work.
benchmark results. Clearly an issue on the GPU side.
Tried to do a clean install of drivers with DDU and nothing changed.
Had a look at Precision X1 from EVGA and my card is clocked at 300MHz and not changing a bit, in or out of games.
 

maxwell005

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Jan 26, 2010
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Damn, I found the culprit. Jeez. it was EVGA Precision x1. for some reason it throttled my card at 300MHz.
Reason I uninstalled was the software was bugging and preventing me from manually OCing and wanted to go to afterburner instead.
Damn sorry I bothered you guys on this. happy that it nothing serious though
 
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