[SOLVED] Signs of a failing PSU?

[soheilsarhangzadeh]

Hello everyone,
my new PC that I built three weeks ago has been acting strangely recently. I really need your help because I spent 400€ on it and I can't even use it anymore.
When I started using it, I realised that my GPU usage in Overwatch would dip to 0 momentarily. It also froze frequently not in game, but idle, watching videos or changing my windows background.
I stumbled upon the windows reliability setting, and saw that multiple times had the hardware was causing these issues. I got a kernel error, despite haveing the most up-to-date drivers.
I have also discovered something wierd with my PSU: a coil has bent and touching a yellow plastic block in the PSU. Is this normal?
Finally, the pc has become unusable: it froze twice in a row while watching YouTube, resulting in me having to use the reset button more than I would like.
My specs: Bequiet system power 9 500w
Ryzen 3 1200 stock speed
MSI GTX 770 stock speed
4gb ddr4

All connectors are properly inserted.
I would appreciate any help because this is really stressing me out.

 

[vincentneo]

Since that the components are new, may be you could RMA that PSU?

 

[soheilsarhangzadeh]

So you think the PSU is the problem?

 

[shknawe]

The memory is awful low to run a ryzen cpu.

 

[shknawe]

I would say your problem is ram. You need minimum 8gb of 2667 ram to run the Ryzen cpu it is very reliant on memory.

 

[kiss-method]

Windows 10 requires 2gb of Ram, about. Overwatch wants at least 4gb (recommended 6gb).

Your components don't really need to work if they don't have the Ram.

For gaming, minimum is 8gb Ram for a reason.

You don't have hardware crashes, you have software crashes.

Start with a scan for malware/viruses. Maybe a registry clean.

I would personally, get the proper Ram kit, and reinstall windows fresh. Your PSU is not showing signs of failure at this moment, there's a lot more to do before pointing fingers at this time

 

[soheilsarhangzadeh]

Thanks but this is not the question. I want to know what is causing my pc to freeze constantly. Edit: I ran the windows memory diagnosis and it finished with no errors
I also updated the GPU drivers.

 

[shknawe]

What memory brand and speed? Are you saying the computer ran fine until a short while ago?

 

[soheilsarhangzadeh]

Hi. My ram is a 4 gig crucial ballistics sport dimm, running at 2666mhz. Yes, a few days ago everything was fine, and now it just freezes after a few minutes of usage, even in the bios!

 

[shknawe]

Do you have your power setting in windows set to high performance? I would also do a virus/ malware scan. Can you remember if you added any new program, equipment, Or files just prior to this problem starting? If you could check to see if you had saved a date in restore files before problem started I would restore to that date.

 

[soheilsarhangzadeh]

Hi. I guess I don't have any malware on my pc because I didn't download anything apart from steam, overwatch and MSI afterburner. I tried resetting CMOS and plugging all power connectors back. This worked for 1 hour, but restarting the computer made the issue come back, the pc freezing after 5 minutes

 

[kiss-method]

Freezing even in bios: General causes

1. CPU overheating. Is your heatsink fan running? What's the temp of your cpu? When the freeze happens, does everything lose power? (Things connected to motherboard, if you would have any lights)

2. Motherboard is faulty. The best way this can be determined is by stripping the system of everything it doesn't need to boot. Unfortunately, without video output you won't know? And ryzen 1200 doesn't have an APU 🙁

{I think after you check your temps/cooler function and run memtest on your Ram.....you should begin RMA process for your motherboard}

good luck

 

[soheilsarhangzadeh]

Freezing even in bios: General causes

1. CPU overheating. Is your heatsink fan running? What's the temp of your cpu? When the freeze happens, does everything lose power? (Things connected to motherboard, if you would have any lights)

2. Motherboard is faulty. The best way this can be determined is by stripping the system of everything it doesn't need to boot. Unfortunately, without video output you won't know? And ryzen 1200 doesn't have an APU 🙁

{I think after you check your temps/cooler function and run memtest on your Ram.....you should begin RMA process for your motherboard}

good luck

Hi, so i did a cpu stress test and the temps went up to 65 degrees, and I am unable to install, let alone run Memtest86 due to the freezing. I ran the windows memory diagnosis and it said it found no errors. i ill run it on full mode to see if it picks anything up. Anyway, the freezing in bios stopped, but in windows I still get problems.

 

[kiss-method]

You don't need to boot to Windows to run memtest, you should be able to do it if you put it on a usb

Have a quick look on Google

 

[soheilsarhangzadeh]

You don't need to boot to Windows to run memtest, you should be able to do it if you put it on a usb

Have a quick look on Google

Hi, so I tried to run Memtest86 like you said, but it froze midway. What should I do??

 

[kiss-method]

You could keep trying.

But it would seem that you would have a major component failing (one of the two that I listed).


You would have warranty still for all components. Call up your motherboard manufacturer troubleshooting #. Talk to them, if they conclude that you may have a faulty board, then RMA. There really isn't an easy answer for you. You've got to get new parts (I'm going on this motherboard thing because of the bios freeze)