Question Sleep mode - black screen - force shut down

supremekaiqc

Commendable
Feb 11, 2018
35
0
1,530
0
Yeah I had a acer laptop in the past it did that now i bought a acer predator helios 300 and when I click sleep the screen goes black the fan keeps going and the keyboard light is on but thats it all I can do is force shutdown it sucks !

anyone can help?
 

viveknayyar007

Splendid
Moderator
Hello

I was wondering if you already tried resetting the current power plan to its default configuration?

To do so:
  • Right-click Start.
  • Click Power Options.
  • Go to Additional power settings.
  • Click Change plan settings from the right window.
  • Click Restore default settings for this plan.
Feel free to report back for any further assistance.

Cheers!!
 

ASK THE COMMUNITY