Question Sleep problem and a fan loud nice in a new device

Aug 23, 2019
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Hi guys, i just bought Acer helious 300 a brand new one and the only change that i did with it is installing an HDD. I noticed that when i wake the device from sleep it won't start until i hit the power button and after that it show the logo and feeze on a black screen with nothing happening and the only way to fix it is forcing a shutdown and this is happening everyday.

Also the fan noise started to be loud even when there's nothing openeing and sometimes when i wake the device i will notice that the battery was drained a little bit even when i closed it with 100%.

I really appreciate it if someone can help me with this, i tried contacing acer but they don't seem to know anything, told me to reset my device with backing up files and i did it but nothing happened.
 

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