Slow Download Speed

[Matt2816]

I do a speedtest on my computer my download is 25 up but then while downloading anything a barley even get 1 mbs anyway to fix this ?

 

[Boskrr]

First off, let's take a look at what numbers you're seeing in your speedtest. When they show your speed, is it in "Mbps" or "MBps". There is a difference between capital B and lowercase b. MBps means "Megabytes per second", whereas Mbps means "Megabits per second". One megabyte is equal to eight megabits, so these numbers can and will have different measurements.

By default, Speedtest.net shows speeds in Mbps, which have to be divided by eight to get MBps, which is how most browsers show download speeds when downloading a file.

You say your Speedtest shows 25 up, but how much does it show coming down? If you are trying to look at your download speed, we need to know how much speed down you are getting.

Also it's important to know what speed you are supposed to be getting from your Internet Service Provider, or ISP. If you (or whomever pays for the internet where you live) can get that information, it will help greatly in figuring out if there is an issue.

 

[Matt2816]

First off, let's take a look at what numbers you're seeing in your speedtest. When they show your speed, is it in "Mbps" or "MBps". There is a difference between capital B and lowercase b. MBps means "Megabytes per second", whereas Mbps means "Megabits per second". One megabyte is equal to eight megabits, so these numbers can and will have different measurements.

By default, Speedtest.net shows speeds in Mbps, which have to be divided by eight to get MBps, which is how most browsers show download speeds when downloading a file.

You say your Speedtest shows 25 up, but how much does it show coming down? If you are trying to look at your download speed, we need to know how much speed down you are getting.

Also it's important to know what speed you are supposed to be getting from your Internet Service Provider, or ISP. If you (or whomever pays for the internet where you live) can get that information, it will help greatly in figuring out if there is an issue.

it is Mbps and the upload is 5Mbps

 

[rgd1101]

download from where?

 

[Boskrr]

First off, let's take a look at what numbers you're seeing in your speedtest. When they show your speed, is it in "Mbps" or "MBps". There is a difference between capital B and lowercase b. MBps means "Megabytes per second", whereas Mbps means "Megabits per second". One megabyte is equal to eight megabits, so these numbers can and will have different measurements.

By default, Speedtest.net shows speeds in Mbps, which have to be divided by eight to get MBps, which is how most browsers show download speeds when downloading a file.

You say your Speedtest shows 25 up, but how much does it show coming down? If you are trying to look at your download speed, we need to know how much speed down you are getting.

Also it's important to know what speed you are supposed to be getting from your Internet Service Provider, or ISP. If you (or whomever pays for the internet where you live) can get that information, it will help greatly in figuring out if there is an issue.

it is Mbps and the upload is 5Mbps

Right, so assuming you get 25 Mbps down, your download speed in Megabytes should be about 3.125MBps.

If you're only getting 1MBps, there are a number of factors we can look at.

Is anyone else using the internet where you live?

What website are you downloading from?

Can you try download something from a different website and see if the speed is different?

 

[Matt2816]

First off, let's take a look at what numbers you're seeing in your speedtest. When they show your speed, is it in "Mbps" or "MBps". There is a difference between capital B and lowercase b. MBps means "Megabytes per second", whereas Mbps means "Megabits per second". One megabyte is equal to eight megabits, so these numbers can and will have different measurements.

By default, Speedtest.net shows speeds in Mbps, which have to be divided by eight to get MBps, which is how most browsers show download speeds when downloading a file.

You say your Speedtest shows 25 up, but how much does it show coming down? If you are trying to look at your download speed, we need to know how much speed down you are getting.

Also it's important to know what speed you are supposed to be getting from your Internet Service Provider, or ISP. If you (or whomever pays for the internet where you live) can get that information, it will help greatly in figuring out if there is an issue.

it is Mbps and the upload is 5Mbps

Right, so assuming you get 25 Mbps down, your download speed in Megabytes should be about 3.125MBps.

If you're only getting 1MBps, there are a number of factors we can look at.

Is anyone else using the internet where you live?

What website are you downloading from?

Can you try download something from a different website and see if the speed is different?

Only a few phones connected and I try downloading from things like steam i know it could be on steams end of why the downloading of games is slow but i download in the kbps on steam

 

[Boskrr]

Try going into the settings on Steam and under "Downloads" you can select a server. Find whichever location is closest to you and select that server. Let us know if that helps anything.

 

[Matt2816]

Try going into the settings on Steam and under "Downloads" you can select a server. Find whichever location is closest to you and select that server. Let us know if that helps anything.

I have done that before but no results 🙁

 

[Boskrr]

Try going into the settings on Steam and under "Downloads" you can select a server. Find whichever location is closest to you and select that server. Let us know if that helps anything.

I have done that before but no results 🙁

And what other websites have you tried downloading from?

 

[Matt2816]

Try going into the settings on Steam and under "Downloads" you can select a server. Find whichever location is closest to you and select that server. Let us know if that helps anything.

I have done that before but no results 🙁

And what other websites have you tried downloading from?

Origins seems fine its just steam im assuming it there servers

 

[Boskrr]

Try going into the settings on Steam and under "Downloads" you can select a server. Find whichever location is closest to you and select that server. Let us know if that helps anything.

I have done that before but no results 🙁

And what other websites have you tried downloading from?

Origins seems fine its just steam im assuming it there servers

Yes, you are probably getting some bad speed from Steam, which may be due to your internet provider having a slow connection to Steam, or Steam servers being overloaded and unable to push full speed to you.

Unfortunately there's not much that can be done to fix this issue, as it's occurring outside of your equipment. You may be able to ask your ISP why you get slow speeds from specific sites and fast speeds from others, see if they are able to resolve the problem on their end.

If you're satisfied with the answers here, don't forget to choose a solution from someone.