Slow functioning Western Digital Caviar Green 1TB HDD

[Callum95]

Ran a defrag with O&O defrag founds loads of fragmented files it removed them now they just keep coming back

 

[D_Know_WD]

Hi there Callum95,

I would advise you to test the drive with WD's DLG tool. The results will show you whether there is something wrong with the drive itself.
You can try defragging with another tool as well.

WD's DLG tool: http://products.wdc.com/support/kb.ashx?id=Hqg9da

Cheers,
D_Know_WD

 

[ouch]

How's the drive being used? System/os? backup? NAS? external USB?
How full is the drive?

 

[Callum95]

Hi there Callum95,

I would advise you to test the drive with WD's DLG tool. The results will show you whether there is something wrong with the drive itself.
You can try defragging with another tool as well.

WD's DLG tool: http://products.wdc.com/support/kb.ashx?id=Hqg9da

Cheers,
D_Know_WD

Just used this tool it passes a quick scan but fails an extended test because it has to many bad sectors it notifys me to contact WD support think my HDD must of had it

 

[D_Know_WD]

Then you should back up the data stored on the drive as it is unreliable. Bad sectors will continue to appear.
In case the drive is still under warranty, you can contact WD's Support either by e-mail or phone and eventually RMA it.
In case it is not under warranty, my advise would be to get a new drive and use the current one for storing non important data.

WD's Support: http://products.wdc.com/support/kb.ashx?id=N6X0AY

Hope this will help,
D_Know_WD

 

[ouch]

if you feel like it, the drive platters make excellent wind-chimes