Nov 8, 2009
im using a broadband internet connection with 4mbs speed and the connected computer are 40 or more im am experiencing dropping off to the net and slow browsing with downloading. What is the cause of all of these problem please help?


Dec 30, 2009
what type of router do you have, and what type of internet connection do you have? cable? i have a feeling this is a problem tied to your router.


Apr 12, 2013
Hello Schumacker28, You have to Reboot your broadband modem. For this you have to follow this:
- Optimise your computer and optimise your web browser.
- Turn off file-sharing programs (also known as Peer to Peer software, or P2P). Examples of this kind of software are Napster, Kazaa, iMesh, eMule and so on. This type of software can consume a large chunk of your connection speed. Remember, too, that your broadband speed can only be as fast as the connection of the person you are downloading from.
- Make sure you fully close down TV download programmes such as BBC iPlayer and Channel 4's 4oD. They may continue to run in the background of your computer, even when you think you've turned them off. Check that they're not still running in your task bar/dock.
- If you’re running a home network, connect your broadband device directly to one computer and recheck your speed to rule out local network problems.
- Monitor how much you are downloading in total to ensure that you are not hitting the traffic management thresholds. More about this can be found here.
- If you’re using USB, we recommend that you switch to Ethernet to get the best possible results over Virgin Broadband.
- Click on Ethernet vs USB for details on how to connect over Ethernet.

Advanced user? If you’re an advanced user comfortable with using Windows DOS commands, you can also try refreshing the Windows TCP/IP component. TCP/IP (Transmission Control Protocol/Internet Protocol) is used to send data between computers, however it can become damaged. Try running the netsh command to see if this solves the problem.