Slow Response

G

Guest

Guest
Archived from groups: microsoft.public.win2000.advanced_server (More info?)

Whenever users try to save a file over the networ, there
is a fer seconds delay when the users are typing the file
name. The rest of the "save as' process works fine but
there is a delay when the filename is being entered in the
save as dialog box.

Is there a way around this?

Jack
 
G

Guest

Guest
Archived from groups: microsoft.public.win2000.advanced_server (More info?)

Hi Jack,

CAUSE
========
Code was added in Windows 2000 to improve the presentation of the Look In
(and similar) drop-down boxes. However, the new code generates several
queries for each remembered connection to a remote network drive. If the
network drives are inaccessible, the code makes several attempts to connect
to the remote drive. Each attempt takes several seconds to time out.

If you have many persistent network drive connections, the cumulative delay
from all of the timed-out connection attempts can add up to several
minutes.

RESOLUTION
==============
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft
Windows 2000. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Service pack installation information
After you install this service pack, you must add the following registry
subkey and entry to activate the functionality of this fix:
Subkey: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\SCAPI
Entry: Flags
Type: DWORD
Value: 0x100C02

Hotfix information
================
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Windows 2000
service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The typical support costs will
apply to additional support questions and issues that do not qualify for
the specific update in question.

The English version of this fix has the file attributes (or later) that are
listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel. Date Time Version Size File name
---------------------------------------------------------
03-Jun-2002 08:44 5.0.3502.5846 2,351,888 Shell32.dll
Hotfix installation information
After you apply this hotfix, you must add the following registry subkey and
entry to activate the functionality of this hotfix:
Subkey: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\SCAPI
Entry: Flags
Type: DWORD
Value: 0x100C02



WORKAROUND
================
Instead of connecting a network drive (such as drive Z) to a network
location (\\server\sharename), add the network location to My Network
Places. My Network Places appears at the bottom of the Look In (and
similar) lists. You can expand My Network Places without generating extra
network traffic.

Jack, for more information look at Microsoft article
http://support.microsoft.com/default.aspx?kbid=321126
Hope this helps to solve your problem.

Thanks,

sjhari@online.microsoft.com

This posting is provided "AS IS" with no warranties, and confers no rights.