Question smart error 303

[lynn117]

not very computer savvy......so i had been getting a very quick scanning and repairing message at startup. a friend helped me run many tests. we chckdsk and used hp disk management tool. everything came up normal/healthy. hp tool showed a long life left. then we ran the smart test. both windows and hp smart short test failed with a 303 code. everyone i know says that means my wd green ssd is failing. i brought it to a computer shop and so far all they found is a bit of malware. they will be running more tests but cant seem to find any damage to my drive. is it possible to get a 303 without having a drive problem?

 

[rgd1101]

is this a hdd? damage could be inside. is the computer shop opening it up?

 

[lynn117]

its an ssd and i dont know what exactly they are doing.

 

[rgd1101]

https://support-en.wd.com/app/products/product-detail/p/279#WD_downloads
use the wd tool to check the health

 

[lynn117]

https://support-en.wd.com/app/products/product-detail/p/279#WD_downloads
use the wd tool to check the health

i have the wd dashboard for it and everything is normal, healthy and with a long life expectancy but if i run a short smart test it fails. checkdsk says everything is fine too.