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Question Smartfan 5 & Gigabyte Support Contrast to Product

Jun 8, 2020
Am I the only one who loves Gigabyte's motherboards but believes their customer support is among the worst I've ever dealt with?

Anyway, Smart Fan 5 worked fine then I updated SIV and the app in Windows no longer reads temps. BIOS works fine. CPUz tells me temps. It seems to only be Smart Fan 5. I'm on the newest version. BIOS isn't a live stat of which fan is doing what at what temp. Gigabyte's suggestion? Clean install of windows and all software. Only took them 2 weeks to tell me that. No thanks.

MB is a Z-170 Gaming G1 (or w/e it's called).