So i have been getting lag i with my new pci ethernet card

[mewooooo]

I recently bought a TP-LINK TG-3269 32-bit Gigabit PCI Network Interface Card due to my ethernet port on my motherboard somehow breaking, so today i went to install it and im still getting huge ping spikes. I have reset my router countless times and have also unplugged it for about a hour and still nothing. I have done a traceroute to google.com and i just keep getting request timed out like it shows here

Google.com
http://puu.sh/iEz8e/50e1d07599.png

Two CSGO servers i have been lagging on
http://puu.sh/iEzao/9d3edf8678.png

And the steam store webpage
http://puu.sh/iEzeh/f0557ba853.png

Im not sure whether this is my ISP or just a cable but its starting to get really annoying now, thanks for the help in advance!

Also while im playing on the CSGO server
http://puu.sh/iEAs1/ed8a51c2dc.png

 

[John Wittenberg]

Is your router also your modem? If not, reset the modem and the router at the same time. That is the first step any stage 1 troubleshooting tech will ask you to do.

You can also try hooking your PC directly to the modem - if you still get ping spikes doing that it is time to call your ISP to troubleshoot.

 

[mewooooo]

Is your router also your modem? If not, reset the modem and the router at the same time. That is the first step any stage 1 troubleshooting tech will ask you to do.

You can also try hooking your PC directly to the modem - if you still get ping spikes doing that it is time to call your ISP to troubleshoot.

Sorry for the late reply, from further testing i tried connecting to the same servers and also pinging our mumble server we use and i was getting around 200-600 ping on all of them. It would shoot up to 400 ping and then back down to 30. Also i have no way of connecting my pc to my router with a wire. Although i am using a BT Broadband extender to get wired internet in my house.It also seems as i have high ping throughout the day and then low ping in the night..

 

[John Wittenberg]

A BT broadband extender is a PowerLine adapter?

Since you can't connect to your router you may not be able to find out what is really going on. It's called the half split method, and it is the staple of all troubleshooting.

If you know the IP address of your modem, you can run a ping test to see if it is your network causing it, or if it is fine then it is external to your network and for your ISP to troubleshoot. Run a "ping -t xxx.xxx.xxx.xxx" from command prompt (where the x's are the modem's IP address) to see if the problem is at the modem / PowerLine adapters.

 

[mewooooo]

A BT broadband extender is a PowerLine adapter?

Since you can't connect to your router you may not be able to find out what is really going on. It's called the half split method, and it is the staple of all troubleshooting.

If you know the IP address of your modem, you can run a ping test to see if it is your network causing it, or if it is fine then it is external to your network and for your ISP to troubleshoot. Run a "ping -t xxx.xxx.xxx.xxx" from command prompt (where the x's are the modem's IP address) to see if the problem is at the modem / PowerLine adapters.

Do you mean by modem ip as in 192.168.0.1? or will it be something completely different? And i might be able to connect my pc directly to the router tomorrow
And yes the Broadband extender is a powerline adapter