So many blue screens periodically...

[trex53]

Ever since I got my computer in late July of 2014 I've experience numerous BSOD's countless times on my PC. Some of which were not made dumps out of because the computer did not seem to understand.

I'm running a:
Custom Desktop
Case: Corsair Graphite Series 230T Gaming Case - Orange
Processor: AMD FX-9370 CPU (8x 4.40GHz/8MB L3 Cache)
Motherboard: ASRock 990FX Extreme9 -- AMD 990FX w/ 4x PCI-E 2.0 x16, 2x eSATA3, 8x USB 3.0
Memory:8gb DDR3-1866 ADATA XPG V2
Video Card: AMD Radeon R9 290X - 4GB
Power Supply: Corsair RM1000
Processor Cooling: Corsair Hydro Series H60 Liquid CPU Cooling System - Standard 120mm Fan
Primary Hard Drive: 2 TB HARD DRIVE -- 64M Cache, 7200rpm, 6.0Gb/s
Optical Drive: LG Blu-ray Reader Combo Drive
Sound Card: 3D Premium Surround Sound Onboard
Network Card: Onboard LAN Network (Gb or 10/100)
Monitor: ASUS VX228H Black 21.5" 1920x1080
Operating System: Windows 7
OpenGL: 4.3

My most recent Dump analysis's:

==================================================
Dump File : 012615-22791-01.dmp
Crash Time : 1/26/2015 8:15:11 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041284
Parameter 2 : 00000000`243fe001
Parameter 3 : 00000000`00013d80
Parameter 4 : fffff700`01080000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012615-22791-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
Dump File Time : 1/26/2015 8:16:52 PM
==================================================

==================================================
Dump File : 012615-31808-01.dmp
Crash Time : 1/26/2015 4:29:52 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`03e7dd85
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012615-31808-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,720
Dump File Time : 1/26/2015 4:31:42 PM
==================================================

==================================================
Dump File : 012615-31886-01.dmp
Crash Time : 1/26/2015 2:35:54 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000012
Parameter 2 : 00000000`0000000d
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`03e244ca
Caused By Driver : hal.dll
Caused By Address : hal.dll+134ca
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012615-31886-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,720
Dump File Time : 1/26/2015 3:32:22 PM
==================================================

==================================================
Dump File : 012215-25693-01.dmp
Crash Time : 1/22/2015 12:02:17 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff880`08a63000
Parameter 2 : 00000000`0000000d
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`03e609ba
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012215-25693-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,720
Dump File Time : 1/22/2015 12:03:26 AM
==================================================

==================================================
Dump File : 011915-24226-01.dmp
Crash Time : 1/19/2015 6:58:55 PM
Bug Check String : REFERENCE_BY_POINTER
Bug Check Code : 0x00000018
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0a230690
Parameter 3 : 00000000`00000002
Parameter 4 : 827c7665`42085aa9
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011915-24226-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,720
Dump File Time : 1/19/2015 7:00:04 PM
==================================================

==================================================
Dump File : 011815-35178-01.dmp
Crash Time : 1/18/2015 8:33:29 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041790
Parameter 2 : fffffa80`0678d0b0
Parameter 3 : 00000000`00000200
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+79ee4
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011815-35178-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
Dump File Time : 1/18/2015 8:35:09 PM
==================================================

==================================================
Dump File : 011715-24460-01.dmp
Crash Time : 1/17/2015 9:34:31 PM
Bug Check String : REFERENCE_BY_POINTER
Bug Check Code : 0x00000018
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0a6fd740
Parameter 3 : 00000000`00000002
Parameter 4 : fffff880`0316d17f
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011715-24460-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
Dump File Time : 1/17/2015 9:35:39 PM
==================================================

==================================================
Dump File : 011615-23899-01.dmp
Crash Time : 1/16/2015 11:41:21 PM
Bug Check String : ATTEMPTED_SWITCH_FROM_DPC
Bug Check Code : 0x100000b8
Parameter 1 : fffffa80`09c75060
Parameter 2 : fffff880`02f700c0
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+79d8a
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+79d8a
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011615-23899-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
Dump File Time : 1/16/2015 11:42:37 PM
==================================================

This is starting to depress me severely that 1500 dollars approximated has gone down the sh**ter...

 

[brarboy]

i am no expert on BSOD thing, but still i got some basic things you can try:
1. Try to boot with default configuration in case you have overclocked anything.
2. Go to device manager and check for any yellow triangles.
3. Remove any recently added hardware in your configuration.
4. If you haven't done it already, try fresh window installation and install just basic drivers(not raid or third party drivers).

 

[johnbl]

- I would update your network drivers for your machine as a first attempt at a fix
- if you are using a USB wireless adapter, you would also update the BIOS, cpu chipset driver and any special USB 3.0 chipset driver as well as the network driver.

-you need to put the actual memory .dmp files on a cloud server and give them public access so they can be looked at with a debugger.
otherwise, the only indications I would see as to the cause to the error are outdated network drivers.

looking at the memory dumps would be the fastest way to figure out the problem and root cause

 

[trex53]

i am no expert on BSOD thing, but still i got some basic things you can try:
1. Try to boot with default configuration in case you have overclocked anything.
2. Go to device manager and check for any yellow triangles.
3. Remove any recently added hardware in your configuration.
4. If you haven't done it already, try fresh window installation and install just basic drivers(not raid or third party drivers).

- I would update your network drivers for your machine as a first attempt at a fix
- if you are using a USB wireless adapter, you would also update the BIOS, cpu chipset driver and any special USB 3.0 chipset driver as well as the network driver.

-you need to put the actual memory .dmp files on a cloud server and give them public access so they can be looked at with a debugger.
otherwise, the only indications I would see as to the cause to the error are outdated network drivers.

looking at the memory dumps would be the fastest way to figure out the problem and root cause

I don't have anything overclocked or modded and I updated all my drivers, it was still happening. I decided to do a clean refresh of my pc and still same blue screens. I removed my plugged in external HDD and so far no blue screens yet. Was playing Battlefield 4 Ultra with maxed out super sample so that I would stress the computer and played 3 hours straight with no blue screens and usually it would be 1 round that would crash me.

http://trex53.site.nfoservers.com/misc/dump/
Dump files before refreshing my PC to new.

http://trex53.site.nfoservers.com/misc/dump/dump2/
Dump files after refreshing my PC but before I removed my external HDD

I am sorry I took so long to respond. I decided to manually check if someone replied cause I thought my email would notify me but I think tomshardware is under spam and I didn't set it to that...

 

[johnbl]

-this driver corrupts system memory, remove and replace with the updated version
SystemRoot\system32\DRIVERS\xusb21.sys Thu Aug 13 15:10:17 2009

-remove the razer overlay driver ( memory corruption problems)
machine info:
Manufacturer ASRock
Product 990FX Extreme9
BIOS Version P1.70
BIOS Starting Address Segment f000
BIOS Release Date 06/04/2014
Processor Version AMD FX(tm)-9370 Eight-Core Processor
Processor Voltage 8fh - 1.5V
External Clock 200MHz
Max Speed 4400MHz
Current Speed 4400MHz

 

[trex53]

-this driver corrupts system memory, remove and replace with the updated version
SystemRoot\system32\DRIVERS\xusb21.sys Thu Aug 13 15:10:17 2009

-remove the razer overlay driver ( memory corruption problems)
machine info:
Manufacturer ASRock
Product 990FX Extreme9
BIOS Version P1.70
BIOS Starting Address Segment f000
BIOS Release Date 06/04/2014
Processor Version AMD FX(tm)-9370 Eight-Core Processor
Processor Voltage 8fh - 1.5V
External Clock 200MHz
Max Speed 4400MHz
Current Speed 4400MHz

Yeah, I don't have a Razer Overlay driver... I also have the latest xbox 360 wireless controller adapter driver from microsoft. That's what Xusb21.sys would be. No BSOD's still yet. Day 2

 

[johnbl]

from your memory dump rzpmgrk.sys and rzpnk.sys are overlay support drivers:
\SystemRoot\system32\DRIVERS\rzendpt.sys Tue Dec 30 01:32:47 2014
C:\Windows\system32\drivers\rzpmgrk.sys Thu Apr 17 12:36:12 2014
C:\Windows\system32\drivers\rzpnk.sys Fri Oct 17 12:38:10 2014
\SystemRoot\system32\DRIVERS\rzudd.sys Tue Dec 30 01:32:50 2014

-I think the updated xbox usb driver is called xusb22.sys and has a 2014 file date

-this driver corrupts system memory, remove and replace with the updated version
SystemRoot\system32\DRIVERS\xusb21.sys Thu Aug 13 15:10:17 2009

-remove the razer overlay driver ( memory corruption problems)
machine info:
Manufacturer ASRock
Product 990FX Extreme9
BIOS Version P1.70
BIOS Starting Address Segment f000
BIOS Release Date 06/04/2014
Processor Version AMD FX(tm)-9370 Eight-Core Processor
Processor Voltage 8fh - 1.5V
External Clock 200MHz
Max Speed 4400MHz
Current Speed 4400MHz

Yeah, I don't have a Razer Overlay driver... I also have the latest xbox 360 wireless controller adapter driver from microsoft. That's what Xusb21.sys would be. No BSOD's still yet. Day 2

 

[trex53]

Was too happy a bit too soon. I was playing Far Cry 3 for about 20 mins and then got system service exception. Not to mention I got one before that yesterday "system_service_exception" when I was playing GTA IV but I realized I forgot to unplug my HDD again. This time on Far Cry 3 I didn't have any external memory drive plugged in. I'm giving up hope on my computer and I'm becoming really depressed. Then again, I was playing Far Cry 3 with my wireless xbox controller and same with GTA IV that one day it crashed. So I'm no expert but both crashes were "system_service_exception" driver related when I was playing 20+ minutes with my controller. Maybe that 2009 driver is corrupted. I would appreciate it though if someone could find me a newer driver. All I'm finding for the Xusb22.sys is the 2009 version...

 

[johnbl]

remove this driver or take a chance on a updated version:
C:\Windows\system32\drivers\rzpmgrk.sys Thu Apr 17 12:36:12 2014

xbox driver should be here:
http://www.microsoft.com/hardware/en-us/d/xbox-360-controller-for-windows

it is a usb device so you might have to remove the old version or select the newly installed version using windows control panel, device manager.

-you would also want to confirm your system does not have malware or a rootkit
- also run memtest86 to confirm you don't have hardware bios memory timing errors

 

[trex53]

I do not have any malware or any viruses. I do not go on bad sites and I always have Microsoft Security Essentials and I just refreshed my computer with a clean install a few days ago. And Windows memory diagnostic comes up with nothing as well as 12 memtest x86 runs, I don't trust that program to be accurate since it's for 32bit (4gigs) of ram. I tested 1 stick at a time yes.

My Razer drivers are updated because the app updates itself and by the way I was playing Far Cry 3 right now for around 40 mins no issues. (I wasn't using my xbox controller) I'm thinking that's the issue. I'll be back with more information tonight, I must go to work right now.