so a few weeks ago i installed a software activation crack it installed a lot of junk software that i deleted everything nothing is left of it in my programs but theirs still these 2 programs from a chinese language the company is called tencent and its like norton but in chinese i cant delete it or unistall it and i cant read chinese language so im stuck it wont get off ive event deleted it from the registry deleted it with cmd and its still their i cant get it off and i just want a clean computer i get blue screens about every 5 hours too malwarebytes said its not a virus but how do i get it off my computer