software not genuine

Solution
Are you talking about Windows saying it's not genuine? If the laptop has a Windows key on it, try to activate it again using that key. Contact Microsoft support. If someone re-installed Windows for you, contact them and ask what key was used.
Are you talking about Windows saying it's not genuine? If the laptop has a Windows key on it, try to activate it again using that key. Contact Microsoft support. If someone re-installed Windows for you, contact them and ask what key was used.
 
Solution