*SOLVED* BSOD Upon Boot - Windows 10 Graphics Issue

elementalpupil

Prominent
Feb 19, 2017
2
0
510
Hello,

I'm having an issue with a build.

I installed a new motherboard, CPU, and RAM into a build (the previous motherboard failed) and I'm having issues booting. Upon boot I get one of two bluescreens: "VIDEO_TDR_FAILURE" or "VIDEO_SCHEDULER_INTERNAL_ERROR". Here's the build for reference:

Mobo: MSI Krait Gaming 2170A
CPU: Intel 6600K
Graphics card: EVGA Geforce GTX 970 (model 04G-P4-3975-KR)
16GB Corsair DDR4-3000 RAM
OS: Windows 10 Home
60GB SSD
1TB HDD

I've installed the latest graphics and mobo driver, still no resolution. I've tried earlier versions of both and the ones that came on discs. I've completely uninstalled old drivers using DDU and I've run CCleaner for the registry and the built-in disk checkers. Finally, I reinstalled Windows 10 - still no resolution. I can boot into Safe Mode fine, and I can disable the graphics driver and have it boot. I'm at my wit's end here and I'm finally breaking down and asking for help.

I have the build here and can answer any questions. Thank you all in advance for your input.
 
Solution
https://msdn.microsoft.com/en-gb/library/windows/hardware/ff557275(v=vs.85).aspx

https://msdn.microsoft.com/en-us/library/windows/hardware/ff557263(v=vs.85).aspx

Drivers seem to be the main culprit and you've already clean installed drivers, so that's ruled out. What else could be tried?

From the second link there are a few suggestions of what are probable causes. If you haven't checked the following see if they're of any help.

Overclocking in general. If you have any overclocks then remove them. This may also involve disabling XMP profile for the RAM as well (technically an overclock as I understand it).

RAM compatibility. Seemingly rare for RAM not to work but to be sure it may be worth checking your RAM and referencing them with...
https://msdn.microsoft.com/en-gb/library/windows/hardware/ff557275(v=vs.85).aspx

https://msdn.microsoft.com/en-us/library/windows/hardware/ff557263(v=vs.85).aspx

Drivers seem to be the main culprit and you've already clean installed drivers, so that's ruled out. What else could be tried?

From the second link there are a few suggestions of what are probable causes. If you haven't checked the following see if they're of any help.

Overclocking in general. If you have any overclocks then remove them. This may also involve disabling XMP profile for the RAM as well (technically an overclock as I understand it).

RAM compatibility. Seemingly rare for RAM not to work but to be sure it may be worth checking your RAM and referencing them with MSI's approval list. https://www.msi.com/Motherboard/support/Z170A-KRAIT-GAMING.html#support-mem
Use something like Speccy to find out the part number of your RAM modules.

Sticking with RAM, RAM error is also mooted as a possibility, so you could use MemTest to check if they're not faulty. (The software recommends 8 passes for certainty which is an overnight job from experience for 8GB of RAM.)

Cooling is cited as a possibility. As such are you aware of any potential build up of excess heat anywhere? (Do the fans spin and other such things.) Basically, are there any components possibly overheating? (CPU, GPU, VRMs, etc.)

Power is another possible cause. You didn't mention your PSU. While hardware testing the PSU is the most reliable, a software monitor should pick up high fluctuations on the power rails and indicate a faulty PSU.
 
Solution
Alright, so, I forgot to update Windows so that happened overnight.

Came back to it this morning, updated the graphics drivers, and it survived a benchmark stress test with no bluescreen, so. . . Until further notice looks like it's solved!

Thanks for your input and I really appreciate the help.