SOLVED--Dell U2715 Monitor Problems w/ MS XP

vfpd

Distinguished
Feb 23, 2008
15
0
18,510
0
I recently bought a new Dell U2715 Monitor which I need to use temporarily on my old Windows XP machine. I'm phasing this machine and XP out but in the meantime I need to be able to use this monitor with the old machine. The problem is I can only use in it in Windows VGA mode (640 x 480) which means the display is seriously hard to work with. When I boot up normally the screen goes black and I get message telling me to set the resolution to one of the supported resolutions such as the native 2560x1440 @ 60Hz mode and I have to reboot.

However, my Asus video card (ATI Radeon HD 2600 PRO) doesn't support the native resolution. It does support 1920x1080@60Hz and so does the monitor though.

So, I've tried repeatedly to select this in the control panel display settings. This resolution appears in "List All Modes" (I have checked the box to not display unsupported modes). Whenever I do this, I'm prompted to restart and restarting Windows normally always gets me back the black screen and the message from Dell to use a supported resolution.

I've used this monitor with a newer machine and it works fine. When I use it with the old machine I'm using a DVI to HDMI adapter; there are no HDMI ports off my motherboard or the video card. In VGA mode after Windows loads I get a message saying: "The Catalyst Control Center is not supported by the driver version of your graphics adapter." Is that a red herring? It is in VGA mode after all.

I tried to update the AMD Radeon drivers but couldn't. In VGA mode I was unable to complete the installation process because I couldn't resize the window to click on the "Next" button. I'm not sure this would have helped any way.

In VGA mode, MS Windows sees the monitor as a generic plug and play and uses driver 5.1.2001.0 dated 6/6/2001. The adapter driver Windows is using is AMD driver 8.970.100.3000 dated 7/3/2012. I cannot load the Dell drivers for the new monitor because, SURPRISE!, Dell does not provide drivers for XP anymore and Windows would let me install the unapproved drivers that came with the new monitor. I called Dell customer support and they oh-so-helpfully told me to buy Windows 7.

Does anyone have any ideas on how I can get this monitor working until I'm done transitioning to the new machine?
 

vfpd

Distinguished
Feb 23, 2008
15
0
18,510
0
After many failed attempts due to the Windows resizing problem I was finally able to install the Catalyst Control Center update and that solved the problem.
 

ASK THE COMMUNITY

TRENDING THREADS