Question Solving Windows 7 / Win 10 keyboard issue

Toggle sidebar Toggle sidebar
K

kajen

Reputable
Oct 22, 2017
19
0
4,510
I upgraded an old Windows 7 laptop (Sony Vaio SVE1511V1EW) to Windows 10 64 bit. Things work fine - except the keyboard as some letter and number keys have turned into hotkeys!
When clicking on "5" for example, the page refreshes (no matter what app is loaded). And you have to tap backspace (can't hold it down) to remove text.
Tried to install old windows 7/8 64 bit drivers (no Win 10 drivers available) from Sony. Many refuse to install, and others haven't made much difference (except for the Synaptics touch pad drivers which improved control of touch pad, but not keyboard).
I've also updated the Bios. Also tried a program that searches and installs driver updates for a bit, no luck.

So I decided to reinstall Windows 7 (new serial key) on a seperate partition, dual boot. I installed the 64 bit version. I thought it would solve my keyboard issues, but it's the same as in Win10 and so far I haven't even gotten the wireless (internet)to work (drivers didn't help)!

So what next? I'm planning to install Windows 7 32 bit instead to see if drivers work better on that.
Any other suggestions?
The keyboard worked well before the upgrade to win10 (not sure if it was 32 or 64 bit Win7 though).

I still have the recovery partition intact. But didn't seem to be able to load it by tapping some F10 key or something. Any other way to enable that one? If Win 7 32 bit doesn't work, that would be my last option.
 
Last edited:
Sort by date Sort by votes
Also tried a program that searches and installs driver updates for a bit, no luck.
Third party apps only lead to headaches.

Tried to install old windows 7/8 64 bit drivers (no Win 10 drivers available) from Sony.
Did you try and install the drivers in compatibility mode, i.e, Right click installer>Properties>Compatibility tab>Windows X(from the drop down menu)?

Sadly, the thumb rule is don't migrate to a latter OS even if everyone tells you to do so, since drivers are what hold back fluidity in a system.

That being said, have you ruled out a faulty keyboard? Use Keyboard Tester and see if any other keys are depressed when pressing on the keys that you say are acting like ghosts.

FYI, if you want to know what architecture of the OS you were on prior, just take note of the ram on the laptop. 4GB or more, 64bit. 3GB or less, 32bit(for Windows 7).
 
Upvote 0 Downvote
Lutfij said:
That being said, have you ruled out a faulty keyboard? Use Keyboard Tester and see if any other keys are depressed when pressing on the keys that you say are acting like ghosts.
Click to expand...

The keyboardtester shows that pressing 5 actually types 5 + F5 and the same thing for half of the other number keys, like pressing 8 types 8+F8. Backspace types backspace+insert.
What does it tell us?
If I hold the FN key while pressing 5, it types just 5, but that trick doesn't work for all the keys that are working like this.

I'll have to get back about the other things you wrote. Thanks.
 
Upvote 0 Downvote
I tried to change keyboard layout in Win10 but didn't work. Even tried installing another language as a whole. It does change what some of the keys type but none of the keys that relate to the problem. So it seems the problem is 'deeper'.

About installing in compatibility mode, most drivers do install but without results. While for example Sony Vaio Control Center says a newer version is already installed (which is not true), happens on both win 7 and 10, which prevents it from installing.
I also tried to install a few drivers on compatibility mode. Didn't help I'm afraid. Besides there are no specific keyboard drivers available (unless they are on the "peripherals metadata" drivers. Those do install but without effect.).

If there are no other solutions, maybe I should reinstall Windows 7 through that recovery partition. First need to find a way to get it boot from that partition.

And the computer has 6gb ram so I guess it was originally 64 bit windows 7 too. So haven't tried to install 32 bit.
 
Last edited:
Upvote 0 Downvote
I also tried booting in safe mode (same problem) and in Linux (Porteus) same problem. Any conclusions from that?
Next step is to access the recovery partition and try to install drivers from there (if I can access them).

If nothing else ends up working. Do you think an external keyboard would at least work?
 
Last edited:
Upvote 0 Downvote
So I formatted all partitions and reinstalled through the Sony recovery partition. It installed all original drivers, crappy software and windows 7 sp1. BUT for some reason the same problem remains! How is it even possible? It's like the problem is not in the software.
If I buy an external keyboard... Will that even work???
I'm clueless.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom