Some help for my friend with ram frequency problems!

[Jake-w-edwards]

Hey Tom's Hardware. I am currently helping my friend that has a problem with his newly built computer. Specifically his RAM Speed.
Firstly his main specs are
Intel i5 4690K @3.9
MSI H97 gaming 3
16GB (4x4GB sticks 2 are red and 2 are white) HyperX Fury 1866Mhz RAM
Samsung SSD
And 1 TB HDD.

We have installed Windows 8 Pro. We open the task manager and go to the performence tab and then click the memory usage tab. Looking at the speed Windows shows that his 1866Mhz Stick are currently running at 1333Mhz. I read online that an option called XMP should be enabled in the Bios. (I have AMD based PC so I am not familiar with this setting)
Now we go to the UEFI Bios and the OC tab and search for this option but it is nowhere to be seen. We searched for a video and the option was just not there.
I had an idea that maybe the Stock Bios does not come with this setting out of the box and that we need to flash a new one (I have flashed Bios on my MB and that added some new settings for me) does anyone think this is a plausible idea? Would be great to hear back from everyone and please don't spare any ideas that could help!
Thank you
Jake

 

[KLawinger]

I believe that his motherboard only supports 1600mhz memory so it forces the memory to downclock to 1333mhz

 

[KLawinger]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

 

[Jake-w-edwards]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

 

[KLawinger]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

In that case i believe that they're being downclocked because the mobo only supports 1600mhz

 

[Guest]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

Can the computer detect all 16GB or RAM?

 

[Jake-w-edwards]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

Can the computer detect all 16GB or RAM?

Yes task manager says that there is 15.9GB . (Like my 16GB Kit)

 

[Jake-w-edwards]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

In that case i believe that they're being downclocked because the mobo only supports 1600mhz

But they are running at 1333Mhz in windows. Wouldn't that show 1600Mhz if they were being downclocked?

 

[KLawinger]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

In that case i believe that they're being downclocked because the mobo only supports 1600mhz

But they are running at 1333Mhz in windows. Wouldn't that show 1600Mhz if they were being downclocked?

the ram might only run at 800/1333/1866 so it will downclock to the closest one

 

[Jake-w-edwards]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

In that case i believe that they're being downclocked because the mobo only supports 1600mhz

But they are running at 1333Mhz in windows. Wouldn't that show 1600Mhz if they were being downclocked?

the ram might only run at 800/1333/1866 so it will downclock to the closest one

If the RAM is underclocking then shouldn't XMP enable it to go to 1866Mhz and thus should be on the main OC tab?

 

[Guest]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

In that case i believe that they're being downclocked because the mobo only supports 1600mhz

But they are running at 1333Mhz in windows. Wouldn't that show 1600Mhz if they were being downclocked?

To allow for 100% BIOS Boot RAM is down clocked through some thing called the 'Extreme Memory Profile' You need to go into your bios and find the 'XMP' profile and bring it up to standard speeds of 1600MHz or 1866MHz.
Note: If your motherboard only supports 1600MHz RAM this will be the maximum.

Look at the bios more in depth of consult the manual to fin the 'XMP' (Extreme Memory Profile) settings.

 

[KLawinger]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

In that case i believe that they're being downclocked because the mobo only supports 1600mhz

But they are running at 1333Mhz in windows. Wouldn't that show 1600Mhz if they were being downclocked?

the ram might only run at 800/1333/1866 so it will downclock to the closest one

If the RAM is underclocking then shouldn't XMP enable it to go to 1866Mhz and thus should be on the main OC tab?

i dont think it would if the motherboard dosent support 1866 memory

 

[Jake-w-edwards]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

In that case i believe that they're being downclocked because the mobo only supports 1600mhz

But they are running at 1333Mhz in windows. Wouldn't that show 1600Mhz if they were being downclocked?

the ram might only run at 800/1333/1866 so it will downclock to the closest one

If the RAM is underclocking then shouldn't XMP enable it to go to 1866Mhz and thus should be on the main OC tab?

i dont think it would if the motherboard dosent support 1866 memory

I found this page that shows the same motherboard
http://www.tomshardware.co.uk/answers/id-2503737/msi-gaming-ram-compatibility.html

But I don't know what Bios are need for it

 

[KLawinger]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

In that case i believe that they're being downclocked because the mobo only supports 1600mhz

But they are running at 1333Mhz in windows. Wouldn't that show 1600Mhz if they were being downclocked?

the ram might only run at 800/1333/1866 so it will downclock to the closest one

If the RAM is underclocking then shouldn't XMP enable it to go to 1866Mhz and thus should be on the main OC tab?

i dont think it would if the motherboard dosent support 1866 memory

I found this page that shows the same motherboard
http://www.tomshardware.co.uk/answers/id-2503737/msi-gaming-ram-compatibility.html

But I don't know what Bios are need for it

https://www.msi.com/product/motherboard/H97-GAMING-3.html#hero-specification

here the mobo says only 1066/1333/1600

 

[Jake-w-edwards]

Actually i looked it up and saw that kingston makes a 1333mhz version of the hyper x ram. Did he buy two separate kits to get the different colors? if so then the 1866 ram is being downclocked to 1333 so that its compatible and will work

He brought 1866Mhz ram from here http://www.amazon.co.uk/HyperX-FURY-1866MHz-Memory-Module/dp/B00J8E91T0/ref=sr_1_2?ie=UTF8&qid=1454442553&sr=8-2&keywords=hyper+x+fury+1866 and also chose the red option for the other colour so bascially the same but different colours.

In that case i believe that they're being downclocked because the mobo only supports 1600mhz

But they are running at 1333Mhz in windows. Wouldn't that show 1600Mhz if they were being downclocked?

the ram might only run at 800/1333/1866 so it will downclock to the closest one

If the RAM is underclocking then shouldn't XMP enable it to go to 1866Mhz and thus should be on the main OC tab?

i dont think it would if the motherboard dosent support 1866 memory

I found this page that shows the same motherboard
http://www.tomshardware.co.uk/answers/id-2503737/msi-gaming-ram-compatibility.html

But I don't know what Bios are need for it

https://www.msi.com/product/motherboard/H97-GAMING-3.html#hero-specification

here the mobo says only 1066/1333/1600

Hmmm I saw it changed my h97 to z97 on google.