some keys stop working,can't put password in

Dana_4

Reputable
Dec 13, 2015
4
0
4,510
my BNHYU67 keys has stop working on my laptop and i can not put my password in to log on. try blowing the keys,cleanning,rebooting,help please
 
Solution

OK I messed the login part... Try log in in Safe Mode. Press F8 right after the BIOS post or beep typing it every second... and from the Safe Mode screen, select Safe Mode with Networking
I'm guessing this is a laptop or you would have tried another keyboard. What operating system do you have? You can probably use the On Screen Keyboard to get logged in. If you have bad keys on your keyboard, its pretty simple to replace the keyboard on most laptops.
 

Dana_4

Reputable
Dec 13, 2015
4
0
4,510


 

I doubt it's a mechanical issue... seven keys at the same time isn't likely unless the issue was caused but if it appeared without apparent cause it's probably: An infection, or a Windows or driver issue. To know if it's a virtual cause, and possibly solve it, try the following suggestions:

1. Scan your system for virus and malware

2. Install KeyTweak to remap the failed keys... start remaping one of the keys with a different letter or number... if it works, the issue is virtual.. if it doesn't work it's mechanical. If virtual try maping all the failed keys with their own letter.

http://www.softpedia.com/get/System/OS-Enhancements/KeyTweak.shtml
https://www.malwarebytes.org/products/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
 

OK I messed the login part... Try log in in Safe Mode. Press F8 right after the BIOS post or beep typing it every second... and from the Safe Mode screen, select Safe Mode with Networking
 
Solution
May 30, 2016
1
0
1,510


i tried another keyboard also cannot work.
 

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