Two Months Ago:
ERR_CONNECTION_TIMED_OUT
That's what Google Chrome tell's me after i try to access some sites (Outlook, Kinguin.net/it, Mediaworld.it, ovh.it ecc.)
The first thing i've done was search on the internet for a solution, and they told me to change DNS with google ones or freedns... It didn't work
Later i discovered that this problem was extended to my whoooole network, all phones, all operative systems and all browsers can't connect at the same sites that i mentioned before.
At this point i thought ''Well, it's a problem of the modem or router'' (yes i have a modem-router combo) so i resetted them using the buttons on the back... This also didn't have any effect
The only way i can connect to those sites it's to use a Proxy, but it's not a secure method (also you can't play BF1 with a proxy, because yes, also Ea services won't work) and i pay for the internet connection, so i want my problem solved, because it's not my PC fault
So i logged on the control panel of the router (See Screenshots) and tried to manually reset from there, disable SecureDNS and other types of settings that i thought were related with my problem
After a lot of time spent on the panel (Without any success) i decided to call my provider, and that happened at least 2 times, and they always said that the problem would be solved in the next 5 working days, well, that didn't happen all the times...
One day they sent me a new Router, because they thought that it was a router failure, it didn't resolve ANYTHING
Things i tried to do Phisically:
Swap cables from Wall to Modem and Modem to router
I'm here to ask you guys Help, i tried everything, this is my last chance to at least diagnose the problem, or i will be costricted to let my lawyer write a letter to my provider, because i pay for my internet and they can't resolve the problems
I'll leave some screenshots that i think will help people that knows more than me

ERR_CONNECTION_TIMED_OUT
That's what Google Chrome tell's me after i try to access some sites (Outlook, Kinguin.net/it, Mediaworld.it, ovh.it ecc.)
The first thing i've done was search on the internet for a solution, and they told me to change DNS with google ones or freedns... It didn't work
Later i discovered that this problem was extended to my whoooole network, all phones, all operative systems and all browsers can't connect at the same sites that i mentioned before.
At this point i thought ''Well, it's a problem of the modem or router'' (yes i have a modem-router combo) so i resetted them using the buttons on the back... This also didn't have any effect
The only way i can connect to those sites it's to use a Proxy, but it's not a secure method (also you can't play BF1 with a proxy, because yes, also Ea services won't work) and i pay for the internet connection, so i want my problem solved, because it's not my PC fault


So i logged on the control panel of the router (See Screenshots) and tried to manually reset from there, disable SecureDNS and other types of settings that i thought were related with my problem





After a lot of time spent on the panel (Without any success) i decided to call my provider, and that happened at least 2 times, and they always said that the problem would be solved in the next 5 working days, well, that didn't happen all the times...
One day they sent me a new Router, because they thought that it was a router failure, it didn't resolve ANYTHING
Things i tried to do Phisically:
Swap cables from Wall to Modem and Modem to router

I'm here to ask you guys Help, i tried everything, this is my last chance to at least diagnose the problem, or i will be costricted to let my lawyer write a letter to my provider, because i pay for my internet and they can't resolve the problems
I'll leave some screenshots that i think will help people that knows more than me

