Someone is accessing my computer and possibly phone

[Zytraxion]

Hello, I just need advice on a matter that someone is accessing my computer.

I think I noticed this one time but I believed maybe a relative was on my computer or something but back in late January of this year, I noticed strange things on my computer such as photos being accessed, deleted, possibly even transferred. I also noticed that certain things that I never even logged into for a LONG time being open such as my old email address and stuff. This struck me as odd but it didn't phase me.

I did take some precaution though, I deleted a potential hacked account, did some security scans, but nothing major. Though I may have taken out the intruder...

I noticed a possible interference on my phone. I use a few apps on there and I believe some contacts on my phone, skype, and a few applications were used. But I thought maybe I just didn't remember deleting a contact or talking to someone. But again, phone was acting slowly, things were being deleted or accessed. I'm thinking of getting a new phone because I feel that even a factory reset in February didnt make a difference.

However, just today, I literally saw my mouse moving and opening programs! This obviously means a potential R.A.T.

I'm going to do a lot of changing of information but I want to know the best way to remove this from my computer. Knowing that this has been going on for more than half a year has more worried.

Thank you for the advice.

 

[Dark Lord of Tech]

Best thing for that is a full backup of important files and clean install.Also change password security on your WIFI.

 

[Zytraxion]

I agree exactly. I has me kinda scared if you ask me. People were actually confronting me saying I sent a file with infected files and I was like " what?!" It's insane. Password as in WEP?

 

[Dark Lord of Tech]

WEP is too weak , you need a WPA variant.

 

[Zytraxion]

I thought my WEP was very strong 26 characters all random letters and numbers. Perhaps they cracked the code? Keylogged me? I dunno.

 

[Dark Lord of Tech]

WEP is easily hacked , WPA variants are much safer.

 

[Zytraxion]

Hm. I will look into this. Does this mean the person has to be in my proximity of my house to access my computer?

 

[mdd1963]

Nuke and pave (delete partitions, quick format, full reinstall), reset router to defaults (w/ new strong password ASAP, in case they changed it while connected earlier), and whenever possible...go wired.

 

[Ralston18]

And turn off remote access and remote assistance on your computer as well.

 

[Brad_79]

In this case changing the your WiFi's password in important, and I agree use WPA variants instead of WEP.

 

[mdd1963]

If you are close enough to router to string a 5-7 foot cable, whenever possible use wired ethernet. This would ONLY leave assorted remote programs left to permit any access...; if you can find any evidence of Teamviewer, Ammyy, Remote Desktop Utilities, UVNC, UltraViewer....uninstall or delete them, including potential respawns as either services/scheduled tasks. (Certainly if you delete partitions, quick format, full reinstall, you have wiped whatever remote access avenue was previously used, ...as long as your router has not been compromised...)

 

[JoshRoss]

I am with people on this one. DBAN it and move on. If you do not have any backups, you could try installing RKill -> Malwarebytes -> Hitman Pro and the scan should kill a majority of the threats. Or install them and boot Windows "Safe Mode" without networking. Back up your files and clean install. Immediately factory reset your phone as well. After that, change every relevant password you can think of, including bank accounts and so on. In my opinion, that would be the best course of action.