[SOLVED] Something is causing BSOD but I dont know what is

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nighty_

Commendable
Apr 16, 2021
100
3
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Ive been getting black screens for a pretty long time now, but everytime it happens i can still hear my friends and they can still hear me but I have to hold the power button to retstart now ive been getting BSOD. (kernel mode heap corruption) (unexpected kernel mode trap) (kernel thread priority floor violation)

Ryzen 7 3700X
RTX 3080 Ti
32GB Ram 3200Mhz
850W 80+ Gold NZXT C850
X570 Gigabyte Aorus Elite Wifi
WD blue 1 TB M.2
WD Blue 1TB SSD
 
Solution
CMK16GX4M2B3200C16 this set has been tested with that board by Asus
Corsair have also tested it with MB & CPU
CMW16GX4M2C3200C16 wasnt tested by Asus
Corsair tested the ram with MB & CPU

In other words, it should work.

Colif

Win 11 Master
Moderator
did you try taking 1 set out since they not the same sticks.
Even if they exactly same sticks, fact they not sold as a set can be enough of a factor to not let them play nice all the time.
Sticks in sets only tested to work with sticks in that set. Add non tested sticks together and you can end up with errors.
 

nighty_

Commendable
Apr 16, 2021
100
3
1,585
did you try taking 1 set out since they not the same sticks.
Even if they exactly same sticks, fact they not sold as a set can be enough of a factor to not let them play nice all the time.
Sticks in sets only tested to work with sticks in that set. Add non tested sticks together and you can end up with errors.
yes i did
 

Colif

Win 11 Master
Moderator
i am back on a fresh install of windows, i downloaded a game started playing, then all of a sudden a BSOD but it was so short i couldnt see the error code then black screen then the PC restarted and theres no Minidump
Open System Information application
in left hand column, click the + next to Software Environment
wait for right area to populate, it shouldn't take long on a clean install
expand the details column so you can read it.
Don't click on Time header as it doesn't sort by date, it sorts by alphanumeric so depending on your date format, it can be confusing
2 types of reports show, application errors and Windows Error Reporting
Blue screen reports won't show as Application errors, only Windows error reporting

just take a screenshot of entire report if its only short.
Its not always clear what BSOD you got from here but it could offer clues
just an example of what you might see
RQaWnDj.jpg

At least its says Blue screen in the description
 

nighty_

Commendable
Apr 16, 2021
100
3
1,585
Open System Information application
in left hand column, click the + next to Software Environment
wait for right area to populate, it shouldn't take long on a clean install
expand the details column so you can read it.
Don't click on Time header as it doesn't sort by date, it sorts by alphanumeric so depending on your date format, it can be confusing
2 types of reports show, application errors and Windows Error Reporting
Blue screen reports won't show as Application errors, only Windows error reporting

just take a screenshot of entire report if its only short.
Its not always clear what BSOD you got from here but it could offer clues
just an example of what you might see
RQaWnDj.jpg

At least its says Blue screen in the description
i cant take a screenshot of the full thing but if i try hovering over it it stretches all the way to my second monitor, and now its been black screening when i play a game and the black screen shows alot of pixelated stuff then it restarts on its own

unknown.png
 

Colif

Win 11 Master
Moderator
Ryzen 7 3700X
RTX 3080 Ti
32GB Ram 3200Mhz
850W 80+ Gold NZXT C850
X570 Gigabyte Aorus Elite Wifi
WD blue 1 TB M.2
WD Blue 1TB SSD

what temperatures are you getting?

try running this on hdds - https://support.wdc.com/downloads.aspx?p=279
 

nighty_

Commendable
Apr 16, 2021
100
3
1,585
what temperatures are you getting?

try running this on hdds - https://support.wdc.com/downloads.aspx?p=279
Well i cant really check what temps i get now nor can i run that on the ssds, my pc now refuses to show anything on the monitor not even the gigabyte logo, but cpu is cooled by a 280MM aio by corsair, and i got some motherboard beeps that i dont really understand
https://youtube.com/shorts/sJ2x0b8lt38?feature=share
 

Colif

Win 11 Master
Moderator
Well i cant really check what temps i get now nor can i run that on the ssds, my pc now refuses to show anything on the monitor not even the gigabyte logo,

Does it sound like 1 long beep, 2 short to you?
1 long beep and 2 short beep:Graphic card error
One long beep followed by two short beeps indicates that there has been some kind of error with the video card. Replacing the video card is usually the most you'll have to do to fix this one.
try reseating the GPU and see if that helps.
 

nighty_

Commendable
Apr 16, 2021
100
3
1,585
Does it sound like 1 long beep, 2 short to you?

try reseating the GPU and see if that helps.
Yes it does, and i have tried reseating the GPU and it is still a black screen with those beeps, i am sure its not the gpu because i put it in a PC with a 600w bronze psu and it booted fine
 

Colif

Win 11 Master
Moderator
I would try another GPU in the slot and see if it has same problem.

Its either the GPU or the Motherboard, it would appear.

One choice is get PC looked at by repair store and ask them to test both for you.

Could try other PCIe slot, its not x16 but it could tell you if its card or slot.
 

nighty_

Commendable
Apr 16, 2021
100
3
1,585
I would try another GPU in the slot and see if it has same problem.

Its either the GPU or the Motherboard, it would appear.

One choice is get PC looked at by repair store and ask them to test both for you.
Yea I tried the gpu in the bottom slot too, even the GTX 1050 wouldnt work
 

Colif

Win 11 Master
Moderator
there are no guaranteed tests for MB, so it might be something else.
Problem is testing anything on it is difficult since it can't show you anything on screen without a GPU.

Its why I suggested repair store, reduces the amount of guessing. You could be wrong and its something else, chasing a problem like that can be expensive.
 

nighty_

Commendable
Apr 16, 2021
100
3
1,585
there are no guaranteed tests for MB, so it might be something else.
Problem is testing anything on it is difficult since it can't show you anything on screen without a GPU.

Its why I suggested repair store, reduces the amount of guessing. You could be wrong and its something else, chasing a problem like that can be expensive.
Oh okay, well I dont live near a repair store, but i saw the i9-11900K + ROG Strix Z590-E on sale should i get that for an replacement?
 

nighty_

Commendable
Apr 16, 2021
100
3
1,585
Its likely MB, the top PCIe 16 slot is controlled by CPU but the other is MB. If both have same errors, its unlikely CPU in my eyes.
You could contact Gigabyte and see what they suggest - https://forum.giga-byte.co.uk/index.php
US forums are shut or I send you there.

jumping to intel might also require new ram as well.
Alright ill try contacting gigabyte, and DDR4 should work on the intel board?
 

Colif

Win 11 Master
Moderator
CMK16GX4M2B3200C16 this set has been tested with that board by Asus
Corsair have also tested it with MB & CPU
CMW16GX4M2C3200C16 wasnt tested by Asus
Corsair tested the ram with MB & CPU

In other words, it should work.
 
Solution

nighty_

Commendable
Apr 16, 2021
100
3
1,585
CMK16GX4M2B3200C16 this set has been tested with that board by Asus
Corsair have also tested it with MB & CPU
CMW16GX4M2C3200C16 wasnt tested by Asus
Corsair tested the ram with MB & CPU

In other words, it should work.
hi, i need help again, i got 2 BSOD after putting in the new i9 11900k and mobo, i dont think these bsod are that serious though.
https://1drv.ms/u/s!AtxNw3EjWAyHgl90kMgKV9FDwXU8?e=PXKwgo
the first one was "clock dogwatch timeout" the second BSOD i dont know
 

Colif

Win 11 Master
Moderator
Did you do a clean install after swapping all the parts? judging from drivers, it looks like you did.

i should have been careful with ram statement
CMK16GX4M2B3200C16 should work fine
CMW16GX4M2C3200C16 might be fiddly as Asus didn't test it but Corsair have
that and using 2 sets in a system at once can be cause bsod. Just enough of a difference in timing to throw errors.

So try with just the B memory in and see if its any better

Reporting software crashed just as I finished this the first time

Conversion of dumps

report - Click run as fiddle to see report


File: 100822-5515-01.dmp (Oct 9 2022 - 07:12:13)
BugCheck: [CLOCK_WATCHDOG_TIMEOUT (101)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 20 Hour(s), 03 Min(s), and 43 Sec(s)

File: 100722-10218-01.dmp (Oct 8 2022 - 05:49:24)
BugCheck: [CLOCK_WATCHDOG_TIMEOUT (101)]
Probably caused by: Unknown_Image (Process: steam.exe)
Uptime: 0 Day(s), 4 Hour(s), 49 Min(s), and 39 Sec(s)

You are on BIOS 1007, current is 1402 - https://rog.asus.com/au/motherboards/rog-strix/rog-strix-z590-e-gaming-wifi-model/helpdesk_bios/
that can help
update intel management engine interface, its here under chipset - https://rog.asus.com/au/motherboards/rog-strix/rog-strix-z590-e-gaming-wifi-model/helpdesk_download/

try running this and see if it offers anything new, would beat manually checking & installing all the intel drivers - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

I will close this since you asked again.
 
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