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Question Something is making my ping spike every 20th second

Hobopotamus

Reputable
Apr 27, 2015
23
0
4,510
0
Hello everyone,
I'm having an issue with the WiFi at the place I just moved into. It keeps spiking every 20th second.
I've done some troubleshooting, and I've helped the problem a bit. I went into device manager and messed with the settings of my network card (Realtek 8821CE). Before, every 20th second the network would outright time out, as in not be responding. Since changing from "IEEE 802.11a/n/ac" to "IEEE 802.11b", it no longer taps out but rather the ping just spikes. It's at between 700-1600 ms now, so an improvement but nonetheless still a problem for me. I've tried changing pretty much every setting in the network card and tested afterwards, and this is the only one affecting it and this value is the one improving it the most. Apart from this, I've deleted the network driver and reinstalled it. I've also done a reinstall of Windows where it deleted everything but the settings and the pre-installed apps. So I know that no software/chrome extension/whatever that I added is to blame.
Other than this, I changed the channel of the router to the least busy one.
I've tried enabling DMZ mode, I've tried disabling the firewall, anti-virus, etc.
Installed every update on Windows Update.
I've ran out of ideas now, and I was wondering if any of you had suggestions.
Thank you in advance. I'll paste my ping test underneath.


C:\Users\mikee>ping google.com -t

Pinging google.com [172.217.167.110] with 32 bytes of data:
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=16ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=20ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=18ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=10ms TTL=54
Reply from 172.217.167.110: bytes=32 time=10ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=30ms TTL=54
Reply from 172.217.167.110: bytes=32 time=19ms TTL=54
Reply from 172.217.167.110: bytes=32 time=29ms TTL=54
Reply from 172.217.167.110: bytes=32 time=748ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=10ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=18ms TTL=54
Reply from 172.217.167.110: bytes=32 time=22ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=16ms TTL=54
Reply from 172.217.167.110: bytes=32 time=19ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=1597ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=10ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=20ms TTL=54
Reply from 172.217.167.110: bytes=32 time=25ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=10ms TTL=54
Reply from 172.217.167.110: bytes=32 time=21ms TTL=54
Reply from 172.217.167.110: bytes=32 time=21ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=10ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=16ms TTL=54
Reply from 172.217.167.110: bytes=32 time=1037ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=20ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=21ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=10ms TTL=54
Reply from 172.217.167.110: bytes=32 time=14ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=24ms TTL=54
Reply from 172.217.167.110: bytes=32 time=20ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=658ms TTL=54
Reply from 172.217.167.110: bytes=32 time=14ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=17ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=10ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=10ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=17ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=16ms TTL=54
Reply from 172.217.167.110: bytes=32 time=18ms TTL=54
Reply from 172.217.167.110: bytes=32 time=19ms TTL=54
Reply from 172.217.167.110: bytes=32 time=18ms TTL=54
Reply from 172.217.167.110: bytes=32 time=1517ms TTL=54
Reply from 172.217.167.110: bytes=32 time=10ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=18ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=31ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=23ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=14ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=962ms TTL=54
Reply from 172.217.167.110: bytes=32 time=21ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=14ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=21ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=1611ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=16ms TTL=54
Reply from 172.217.167.110: bytes=32 time=21ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=21ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=18ms TTL=54
Reply from 172.217.167.110: bytes=32 time=22ms TTL=54
Reply from 172.217.167.110: bytes=32 time=836ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=13ms TTL=54
Reply from 172.217.167.110: bytes=32 time=19ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=17ms TTL=54
Reply from 172.217.167.110: bytes=32 time=15ms TTL=54
Reply from 172.217.167.110: bytes=32 time=17ms TTL=54
Reply from 172.217.167.110: bytes=32 time=23ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=12ms TTL=54
Reply from 172.217.167.110: bytes=32 time=14ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54
Reply from 172.217.167.110: bytes=32 time=16ms TTL=54
Reply from 172.217.167.110: bytes=32 time=14ms TTL=54
Reply from 172.217.167.110: bytes=32 time=852ms TTL=54
Reply from 172.217.167.110: bytes=32 time=11ms TTL=54

Ping statistics for 172.217.167.110:
Packets: Sent = 177, Received = 177, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 1611ms, Average = 68ms
 

Lutfij

Titan
Moderator
Are you working off of a laptop or a desktop? If either, please make sure you're on the latest BIOS version for your platform. Then check and see which version of Windows 10 you're currently working on. By reinstalling your drivers, did you make sure you've tried installing them manually in an elevated command? i.e, Right click installer>Run as Administrator?
 

Hobopotamus

Reputable
Apr 27, 2015
23
0
4,510
0
Hey Lutfij,

Thanks for the quick response.
I'm working on my laptop. Tomorrow, I'll be testing it on a different WiFi-network. It's brand new, so I haven't had the opportunity yet.
Sorry, I forgot to include those details in the OP. Here they are (I got them from msinfo32, hope it's correct):

OS: Windows 10 Home
Version: 10.0.18363 Build 18363
Laptop: Lenovo L340-15IRH - Type 81LK
BIOS: LENOVO BGCN28WW (27/12/2019)

I tried installing the update for wireless network manually as an administrator, but it didn't sort out the problem.

EDIT: trying to update the BIOS. It's outdated. I'll update in a few minutes.
 

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