[SOLVED] Something is wrong either with the graphics card or the wifi network adapter.

[reasinglow]

Hey there people, I hope that someone could help me with this problem I am having atm.

currently i installed my freshly received gigabyte gaming OC 4090, the installation went smoothly, before I replaced my 4080 I made sure to do a clean DDU uninstall with exiting the PC as option to make it not boot up.
After that was done, I replaced the 4080 with my 4090, clipped it correctly in and started my pc afterwards.
When I got into the system, I clicked on "windows update" so it downloads the latest driver for my NVIDIA 4090. Now after that was finished it gave me the last 528.xx driver.
So I installed geforce experience and after that updated the 4090 to the latest driver: 531.41. After running a game (lost ark) I ran into an issue that my wifi connection suddenly dropped, so I lost connection, after that I saw my wifi adapter not functioning. so I click on the "wireless icon" but nothing was shown, suddenly the BSOD popped and said that first: irql_not_less_or_equal, this was yesterday.
I performed another DDU today and stayed at the 528.xx driver for my rtx 4090, thinking that it may be the problem ( Since I was perfectly fine with the 4080 and had 0 issues until yesterday changing to 4090.)
today same thing happened at 18:02 gmt+1. i was playing lost ark when it suddenly disconnected the wifi adapter (i checked the adapter settings and I saw the WiFi adapter being turned off) and suddenly the BSOD popped in with now: System Thread Exception Not Handled nvlddmkm.sys

Ichecked the minidump folder and saw 3 reports in there, probably the 2 crashes of yesterday and the one of today.

I would like to know where the problem lies?

if someone could sell me how to put those crash files in, i'll gladly pass them so that someone can help me.

 

[Lutfij]

Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model.

You should always manually install your GPU drivers with the latest version in an elevated command, i.e, Right click installer>Run as Administrator after using DDU.

 

[T_T]

It is possible that you have two simultaneous problems, so don't limit your troubleshooting.

Do this first:

1. Win+R
2. rstrui (or rstrui.exe)
3. restore to the point before the latest Windows Update
4. monitor performance

If the problem goes away, there is a problem with something else from the update, then do as Lutfij suggested - install the GPU driver manually.

If the wifi diconnection persists, see if you have an update for your wireless adapter. If there is no new driver, try disabling the adapter for a moment while you investigate the BSOD.

Troubleshoot your BSOD by putting your 4080 back in. Monitor performance.

 

[reasinglow]

Please list the specs to your build like so:
CPU: AMD Ryzen 9 7900x
CPU cooler: be quiet Dark rock Pro 4
Motherboard: X670 aorus elite AX
Ram: 32 gb 6000mhz. kingston
SSD/HDD: Samsung 980 Pro - 2TB Kingston NV2 - 2TB
GPU: Nvidia RTX 4090 gigabyte gaming OC.
PSU: Be Quiet! Pure Power 12 M 1000W
Chassis: Be Quiet! Pure Base 500FX
OS: Windows 10 home
Monitor: MSI MAG274QRF

include the age of the PSU apart from it's make and model.
the whole system is just 4 weeks old. RTX 4090 is 1 day old. I replaced it with the 4080.

 

[reasinglow]

It is possible that you have two simultaneous problems, so don't limit your troubleshooting.

Do this first:

1. Win+R
2. rstrui (or rstrui.exe)
3. restore to the point before the latest Windows Update
4. monitor performance

If the problem goes away, there is a problem with something else from the update, then do as Lutfij suggested - install the GPU driver manually.

If the wifi diconnection persists, see if you have an update for your wireless adapter. If there is no new driver, try disabling the adapter for a moment while you investigate the BSOD.

Troubleshoot your BSOD by putting your 4080 back in. Monitor performance.

I just replaced my 4080 back into the case. Right now i'm running the RTX 4080, running the game lost ark aswell, with the latest game driver 531,41 through geforce experience. So far no crashes on the wifi adapter.
What does this indicate?

 

[reasinglow]

Update: Actually it crashed again with the same error I have with the 4090. So the adapter again turns off and the whole system crashes with the message: irql_not_less_or_equal

So both the 4080 and the 4090 are crashing for me with the adapter turning off, now idk if the driver is doing this or the adapter itself.

what i also noticed is this odd thing:
I'm getting 900+ critical errors from :

Faulting application path: C:\Program Files\GIGABYTE\Control Center\Lib\GBT_VGA\Service\MonitorService.exe

Signature problem
Problem event name: APPCRASH
Application name: MonitorService.exe
Version of application: 1.0.4.1
Application timestamp: 609a5da7
Error module name: ntdll.dll
Error module version: 10.0.19041.2364
Error module timestamp: ea5711f3
Exception code: c0000005
Exception margin: 00044624
OS version: 10.0.19045.2.0.0.768.101
Locale ID: 1043
Additional Information 1: 2beb
Supplementary Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Supplementary Information 3: c406
Supplementary Information 4: c406b406f851ca2a5d210d9d7cd7e09e

this is what is showed to me in the maintenance menu when checking stability of the system report.

Is there someone that can read my minidump file error that is generated? I can't know forsure until that dmp file is read.

 

[T_T]

Looks like the culprit is in the GPU driver. Was it aboslutely necessary to install the 531.41 driver?

To further troubleshoot, I recommend removing your GPU, boot into UEFI, and then select the the on-board HDMI as your primary display (if necessary). Next use the on-board display adapter for your monitor. Boot into Windows. Use DDU again. Do not reinstall either the old or the latest GPU driver. See if Windows BSOD again if using the native display driver.

You could try using powershell to see if there are any packages remaining:

Get-Package Gigabyte | Uninstall-Package
If the above command works, it will remove all Gigabyte packages, including the one for your motherboard.

You could also try this in powershell:

$app = Get-WmiObject -Class Win32_Product | Where-Object { $_.Name -like "gigabyte"}
then follow up with:
$app.uninstall

Alternatively, and maybe inevitably, reinstall Windows, because the ultimate goal is to get back to a clean environment and see how your 4090 performs with the 528.xx driver, since that one was stable.

Also, fwiw, the Gigabyte site has a different (at least in name) driver: GeForce RTX™ 4090 GAMING OC 24G (rev. 1.0 / 1.1) Support | Graphics Card - GIGABYTE Global

 

[reasinglow]

Looks like the culprit is in the GPU driver. Was it aboslutely necessary to install the 531.41 driver?

To further troubleshoot, I recommend removing your GPU, boot into UEFI, and then select the the on-board HDMI as your primary display (if necessary). Next use the on-board display adapter for your monitor. Boot into Windows. Use DDU again. Do not reinstall either the old or the latest GPU driver. See if Windows BSOD again if using the native display driver.

You could try using powershell to see if there are any packages remaining:

Get-Package Gigabyte | Uninstall-Package
If the above command works, it will remove all Gigabyte packages, including the one for your motherboard.

You could also try this in powershell:

$app = Get-WmiObject -Class Win32_Product | Where-Object { $_.Name -like "gigabyte"}
then follow up with:
$app.uninstall

Alternatively, and maybe inevitably, reinstall Windows, because the ultimate goal is to get back to a clean environment and see how your 4090 performs with the 528.xx driver, since that one was stable.

Also, fwiw, the Gigabyte site has a different (at least in name) driver: GeForce RTX™ 4090 GAMING OC 24G (rev. 1.0 / 1.1) Support | Graphics Card - GIGABYTE Global

Thank you for the info, the driver was not important to be upgraded, but as i said, when i do just a ddu and let reinstall the gpu and keep it at native driver( which is microsoft updates) it puts it at 528,xx but it’s stable yes, but eventually the wifi adapter still magically turns off and after a bit bsod follows.
I have an amd integrated graphics on the cpu, but it’s weird.
I’m thinking about doing a complete reset from base with the 4090 in the system so that it starts up with it.
Not sure what problem it is, and i assume that if i remove the wifi adapter as a whole and go over ethernet the problem is gone, idk as i still need to test it but i’m waiting for an ethernet cable to test it.

 

[reasinglow]

Looks like the culprit is in the GPU driver. Was it aboslutely necessary to install the 531.41 driver?

To further troubleshoot, I recommend removing your GPU, boot into UEFI, and then select the the on-board HDMI as your primary display (if necessary). Next use the on-board display adapter for your monitor. Boot into Windows. Use DDU again. Do not reinstall either the old or the latest GPU driver. See if Windows BSOD again if using the native display driver.

You could try using powershell to see if there are any packages remaining:

Get-Package Gigabyte | Uninstall-Package
If the above command works, it will remove all Gigabyte packages, including the one for your motherboard.

You could also try this in powershell:

$app = Get-WmiObject -Class Win32_Product | Where-Object { $_.Name -like "gigabyte"}
then follow up with:
$app.uninstall

Alternatively, and maybe inevitably, reinstall Windows, because the ultimate goal is to get back to a clean environment and see how your 4090 performs with the 528.xx driver, since that one was stable.

Also, fwiw, the Gigabyte site has a different (at least in name) driver: GeForce RTX™ 4090 GAMING OC 24G (rev. 1.0 / 1.1) Support | Graphics Card - GIGABYTE Global

thank you, I was out of options and decided to do a clean install of windows, resetting everything on the pc.
that solved the issue as I am now playing for 10 hours with 0 crashes to the adapter so far.