- Nov 16, 2014
- 58
- 0
- 4,630
For about a few days I've been having this strange issue where I can only access certain websites, and the websites that are accessible seem to be more or less the “common” or “popular” websites such as Google, Youtube, Reddit and the like. Now, every OTHER site wont load, examples being hugelol.com, canadiantire.ca, tomshardware.com (these are just my go tos for testing the problem), and almost everything else I try. When I attempt to load the site, the same error appears each time:
https://gyazo.com/e50aa751806dce327e363aca7782d06d
The first time this happened, only my computer was affected and the solution was to Restart my computer. The technician from my internet suppliers help line said that it was a common problem with windows 10 computers after a specific update (which is what I'm using). The second time this happened, both my phone and computer (which is connected via ethernet) are affected and have the exact same issue, and this remains true for any other time the issue occurs. Both devices are connected to the internet and look completely fine. The second solution was to restart the router and everything was working normally. The problem seems to happen at least once or twice every day for the past 3 days (give or take).
When a technician from the provider came by to look at the issue the only unusual thing that he noticed was that he wasn't able to ping my desktop computer. However he arrived when the problem wasn't occurring.
One peculiar thing to note is that when I click the network icon in the taskbar (which looks normal with no red or yellow indicators), it says “Network” and then under that “No Internet” yet the aforementioned common sites work fine, along with discord skype, and steam (although steam can't download). These programs work fine with no connection issues.
While the issue is occurring, there's nothing out of the ordinary with the indicators on my router and looks completely fine.
In conclusion it seems like the problem isn't coming from my end. Even one of the technicians I spoke to on the phone suspected that the problem was on there end. Just want to know if anyone has had this kind of problem before and if they know how it was fixed. If you more or any specific details just ask.
One other thing is that my internet connection will randomly die and instantly come back up at least once a day. When this happens, its usually when the problem is occurring. When the connection comes back up, no issue.
Thanks in advance for any help, cause I'm lost
https://gyazo.com/e50aa751806dce327e363aca7782d06d
The first time this happened, only my computer was affected and the solution was to Restart my computer. The technician from my internet suppliers help line said that it was a common problem with windows 10 computers after a specific update (which is what I'm using). The second time this happened, both my phone and computer (which is connected via ethernet) are affected and have the exact same issue, and this remains true for any other time the issue occurs. Both devices are connected to the internet and look completely fine. The second solution was to restart the router and everything was working normally. The problem seems to happen at least once or twice every day for the past 3 days (give or take).
When a technician from the provider came by to look at the issue the only unusual thing that he noticed was that he wasn't able to ping my desktop computer. However he arrived when the problem wasn't occurring.
One peculiar thing to note is that when I click the network icon in the taskbar (which looks normal with no red or yellow indicators), it says “Network” and then under that “No Internet” yet the aforementioned common sites work fine, along with discord skype, and steam (although steam can't download). These programs work fine with no connection issues.
While the issue is occurring, there's nothing out of the ordinary with the indicators on my router and looks completely fine.
In conclusion it seems like the problem isn't coming from my end. Even one of the technicians I spoke to on the phone suspected that the problem was on there end. Just want to know if anyone has had this kind of problem before and if they know how it was fixed. If you more or any specific details just ask.
One other thing is that my internet connection will randomly die and instantly come back up at least once a day. When this happens, its usually when the problem is occurring. When the connection comes back up, no issue.
Thanks in advance for any help, cause I'm lost
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