Sony VPCYB13KD FIRST SET UP PROBLEM

[tiuga_2011]

Hello,
I FIRST BUY A SONY Y SERIES LAPTOP...AT THE FIST USE THE INSTALLATION FAILED AND I HAVE MESSAGE SAYING TO RESTARD THE INSTALLLATION PROGRAMME...BUT EVERY TIME I RESTARD THE COMPUTER IT GIVES THE SAME WINDOWS..
CAN SOMEONE HELP ME

 

[hang-the-9]

For a new computer, you should contact Sony support or the place you purchased the laptop from. The computer may have a restore disk also, you can try to restore the OS, no harm in doing that now since you have not put any data on the laptop yet.