Sound/Audio not working, how to know if hardware broken?

[Salreta]

Hi guys, ok lets start this.

Last night every thing was ok, no updates, nothing new... I wake up turn the PC on,"PUFF", no sound...been in this all day trying to fixe it...

Drivers were and are all up to date, I do the audio test... It shows like sound is coming out... but... no sound... no music... nothing... tryd headphones, other sound columns... nothing

Tryd unistaling realtek(like many forums say), and other stuff(other driver), every thing forums here and every thing google could find I think I tryd.

I found a USB sound column and IT WORKS...

So thats every thing and the reson why I think the sound hardware of my motherboard may be broken... How can I check if it is?
Its still finds the connection of columns or headphones but no sound, and it was just a day with no changes or problems...

Any ideas?????

My motherboard is a "msi z87m-g43" if it helps... Sorry for my english

 

[Paul NZ]

Is AVG installed? I know this can kill the sound

 

[Salreta]

Nop,(using Avast if it helps)... But like I sayd, no changes, yesterday i had sound.

Im searching for a way to know if the motherboard is broken in some way...

 

[Paul NZ]

See if the windows audio service is running. Try and start it, if it brings up an error tell us what it says. It should be on automatic

 

[Salreta]

The "windows audio service" was working... Just to make sure, I tryd it out and I stopd it, play, Restart... no errors, nothing =(

 

[Paul NZ]

Altho whatever youre using that USB may have disabled it

 

[Salreta]

Nah, not using it, just used it to check if it would work when i lost all other sound.

 

[Paul NZ]

Does it say its working in device manager? You didnt disable it in the taskbar did you?? Is it the default sound?

 

[Salreta]

LoL, Yes its working, No I didnt turn it off in the task manager, not only that, I have all sound devices to work just to make sure.
Cammon not that stupid lol xD, and yes its plugd in the right place and I have electricity hehehehe...

 

[Salreta]

Thats why I would like to know if theres a way to check if its a Hardware problem of my MotherBoard

 

[Paul NZ]

So the audio service is running now and on automatic? I would look in event viewer under windows logs / system or the others. See if its saying anything there

 

[Salreta]

So, I actually never checkd windows logs befor... so I had to check them all, Kinda found this one, Its when I turn the PC on the first time in the morning, when the sound just went "puff" (actually I dont remember if the sound was off already, or it went off when I was doing something)

Window Records

Informaion - UserPnp

(Had to translate)

"The service of one or more subsistem of the service Plug and play were changed"

Subsistem of instalation PlugPlay activated: 'true'
Colocation Subsistem cache PlugPlay activated: 'true'

After this I dont see any regestry "sound related" between the time I turnd the PC on and notice the sound wasnt working.

But I checkd PlugPlay and its all good... BAAAhhhh

 

[Salreta]

I have alot of "LiveKernelEvent" ERROR reports at that time has well, but i think thats video related right

 

[Paul NZ]

Well I can check it out with teamviewer if you want www.teamviewer.com

If you decide to get this install it then give me the ID and password it gives you in a PM. You'll see what I'm doing